Client Account Coordinator

Full Time
Remote
Posted
Job description
Ashfield Healthcare is currently looking for a Client Account Coordinator to provide nationwide operational support service to field based employees and to act as a point of contact for a variety of clients for project related needs and requirements.
Responsibilities:
  • Point of contact for all field based inquiries and ensure queries are addressed and effectively followed up
  • Provide support to all field based employees with any logistical inquiries including travel arrangements, hotel accommodations, meeting room booking and ground transportation
  • Create and maintain all project specific activity reports – weekly, monthly & annually
  • Maintain all project related databases and rosters as well as maintaining team checklists and chargeable checklists
  • Maintain all project specific material within the Company’s SharePoint system and liaise with Client Account Managers when changes occur
  • Attend weekly status meetings and web conferences and produce meeting minutes and follow up action plans
  • Support the Client Account Managers with the creation and maintenance of client requested Excel based reports and client produced data feeds
  • Support the Compliance function with administrative support required for sampling accountability management
  • Order business cards, name badges, and other tools required for field based positions
  • Organize and handle shipment and fulfillment requests and requirements
  • Handle the operations based onboarding process for all new hires – including IT requirements, updating rosters and liaising with other functions to ensure everything is prepared for the induction of the new hire
  • Work with Client Account Managers to produce project specific plans to support implementation and maintenance of program requirements
Skills/Experience Required:
  • Bachelor’s degree or advanced degree; or equivalent admin experience
  • 1+ years’ experience in an administrative role ideally with intra-departmental/customer interaction responsibility preferred
  • Excellent interpersonal and communication skills
  • Strong planning and organizing skills
  • Strong working knowledge of Microsoft Office Suite
  • Exceptional customer service focus
  • Ability to travel as needed by car or airplane
About Ashfield
Ashfield, part of Inizio, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients and add value to your business.
Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Ashfield, visit us at:
http://www.ashfieldhealthcare.com/en/about-en/


Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.
We appreciate your interest in Ashfield. Only qualified candidates will be considered.

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