Job description
Position Overview:
The Client Coordinator will provide support for key tasks to the overall Client Services Department. This position works closely with cross-departmental supervisors, leaders, and other Client Services team members to ensure that the support needs of Zelis Client Service Specialists are met.
Key Responsibilities:
- Provider inquiry entry and tracking within department SLA’s.
- Enters manual claims into the system, ensuring accuracy and completion of all batches as received by the clients.
- Work closely with internal staff/departments and respond to claim related inquiries.
- Supports re-pricing process, completes data entry.
- Prepares client spreadsheets per client service level agreement (SLA).
- Processes claim data in compliance with departmental production standards and client-level SLA’s.
- Generate and send out client reporting as needed.
- Retrieve and upload important information from client systems.
- Demonstrates ability to learn and subsequently utilize Zelis Healthcare proprietary systems.
- Communicates process flows and make recommendations for improvement.
- Completes miscellaneous tasks as assigned by supervisor, manager, or other members of the leadership team.
Education:
- High School Diploma
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Zelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.