Job description

Client Support Specialist - Gooding, Idaho
“Only those who risk going too far can possibly find out how far one can go”.—T.S. Eliot

Why Join The Walker Center?

For more than 40 years, we have been part of life-changing scenarios, helping others to achieve new goals to improve their lives on many levels.

The Walker Center is Idaho’s premier alcohol and drug addiction treatment provider. As one of the leading treatment centers in the Northwest, The Walker Center has helped thousands of people find a way out of the devastation addiction brings to lead much more meaningful, productive lives.

The Walker Center is licensed by the State of Idaho Department of Health and Welfare and is nationally accredited by the Commission for the Accreditation of Rehabilitation Facilities (CARF).

If you are passionate about changing the lives of those struggling with addiction, The Walker Center is looking for you, join us to make a difference. You will be the first touchpoint in our clients’ recovery journeys, giving families or individuals the hope they need to know that recovery for themselves or their loved ones is a real possibility, and we can make it happen!

You will be responsible for the safety, welfare, and comfort of the clients.
Our Perks
● Free meals for employees

● Medical insurance, with very low premiums or zero out of pocket, including low cost voluntary dental and vision insurance

○ Choose between HSA - zero premiums or PPO at $35/mo

● Employee Assistance Program, including free counseling sessions per “life-stressor” events & more resources

● Career growth opportunities & ongoing education

○ Quarterly training for all employees

○ Professional development planning

○ Workshops or training that align with departmental & individual career goals

● Simple IRA retirement plan with 3% match, no waiting period

● Competitive salaries

● Employees accrue 18 days of paid time off per year, and also have 6 national holidays

● Tuition reimbursement program

● Discounted gym membership

● A beautiful setting surrounded by gorgeous Idaho nature

Responsibilities

● Work with people in a friendly and caring manner.

● Maintain a safe environment for clients and fellow staff.

● Conduct yourself as a positive role model of the Walker Center.

● Pass medications, chart, and document accurately as ordered by Medical Staff.

● Ensure you know clients’ whereabouts and activities at all times.

● Compile a shift report and daily documentation to meet deadlines.

● Flexibility and availability for all shifts.

● Informing and coaching clients on the rules and policies of the Walker Center.

Skills
● High school graduate/GED preferred

● At least one year in a customer service role

● Medication Certification within 60 days of hire and CPR Certification within 90 days of hire.

● Must have a valid driver’s license.

● Must be proficient in Microsoft Outlook, have the ability to learn how to use and maintain Electronic Medical Records, and have proficient computer skills.

● A history of responsible full-time employment is preferred.

● Any self-identified person in recovery from a Substance Use Disorder must have a minimum of two years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test.

● Ability to continuously stand or walk, bend, climb stairs, and lift up to 50 pounds frequently, squat occasionally, and maneuver in different positions, such as reaching, extending, and bending.

Tools

● Microsoft Office

● Customer Relationship Management Software experience preferred

● Experience with scheduling software

Application

If you're interested don’t hesitate to apply with us, and send us your resume.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

License/Certification:

• Driver's License (Required)

Work Location: In person

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