Job description

Position: Clinic Manager

Job Type: Administrative

Schedule: Full-Time w/Benefits

Location: Yakima, Washington

Salary: $60,000-$70,000 annually DOE

Req’d Travel: Yes – occasional travel to Seattle, Tacoma, and Renton

Relocation Covered: Yes

Vaccination Required: Yes, as mandated by WA state.

To be considered for a position you must include a cover letter which includes:

· A statement of your view on being pro-choice

· A statement on specifically why you would like to work for Cedar River Clinics

Send cover letter, resume, three professional references, and two writing samples (fundraising appeal letter and a sample of newsletter article, speech, or press release) via EMAIL, FAX or MAIL to:

Cedar River Clinics

106 East E Street

Yakima WA 98901

Fax: (425) 207-4942

Cedar River Clinics, a Feminist run organization committed to making a difference in the lives of patients by providing abortion and other reproductive health services, seeks a highly motivated pro-choice Clinic Manager with a proven track record to join us. The Clinic Manager oversees clinical staff, clinic flow, client relations and community outreach.

RESPONSIBILITIES:

Personnel
· Recruit, interview and fill staff positions.

· Interview, and with development director, integrate selected volunteers into identified areas of need.

· Provide conflict resolution:

o Assist in maintaining open communication and smooth working relationships among clinic staff.

o Make decisions when different areas of the clinic have conflicting goals and views on how to handle a situation.

· Issue warnings, disciplinary actions, make probation agreements with employees. Termination of employees, conduct exit interviews and document.

· Conduct periodic performance evaluations for staff and document.

· Report problems to the Director of Operations after reviewing all personnel interviews and performance evaluations for accuracy, objectivity and potential legal problems; Notify Human Resources of employee personnel actions.

· Notify Human Resources of terminations, leaves of absence, and changes of position, salary, employment status and changes of address and phone number.

· Recognition of staff for client compliments and employment anniversaries.

Payroll
· Review time cards, time sheets and attendance for accuracy and needed cost allocation revisions.

· Review time off requests and excuse or deny them based on clinic needs.

· Approve waiver of lunch breaks, overtime work, or paid time for travel, conferences, or training prior to the occurrence and in accordance with policies and guidelines.

Staff Relations
· Communicate with administration and staff in a timely manner regarding changes, concerns and problems.

· Encourage communication within structure guidelines -- especially for problem solving.

· Encourage, seek, and utilize input from staff.

· Delegate authority as needed

· Provide training as needed.

Clinic Flow
· Develop effective and efficient clinic staffing schedules that are sensitive to productivity, clinic flow, physician needs, client and staff requirements.

· Work in the clinic to monitor staff's compliance with regulations, procedures, client information and education, and clinic protocols.

· Arrange coverage for staff due to absences.

· Review client scheduling regularly.

· Facilitate regular staff meetings at a designated frequency.

· Monitors and maintains compliance with regulatory and accrediting body standards.

Client Relations
· Provide conflict resolution with clientele or their partners -- either in person or on the phone.

· Provide conflict resolution with other providers of healthcare.

Community Relations
· Represents the clinic at professional meetings.

· Performs practice promotions and community outreach.

· Maintains professional relationships with vendors, police, and medical professionals as needed.

· Coordinate small clinic and staff events.

Budgeting and Purchasing
· Work within a specified operating budgets and cash availability.

· Notify administration when problems are predicted.

· Report ideas to administration on how to decrease costs and increase efficiency.

· Approve office supply ordering and monitors receiving according to purchasing procedures.

· Follow all purchasing and receiving procedures.

Daily Recordkeeping and Business Administration Functions
· Oversee and participate in completion of business administrative functions such as bank deposits, mail handling, inventory control, keys and security, etc.

· Communicate with administration to ensure adherence to administrative policies and procedures.

QUALIFICATIONS:

· Bachelor’s degree in related field OR related experience

· Prior supervisory experience required

· Experience coordinating or participating community events

· Experience/comfort speaking to groups of all sizes.

· Strong organizational skills.

· Working knowledge of Microsoft Suites

SKILLS:

· Excellent interpersonal skills: the ability to interact with diverse audiences, listen thoughtfully, and engage people in our mission

· Ability to establish and maintain effective working relationships with employees, community groups, and the public

· Ability to communicate effectively and professionally – written and orally

· Excellent writing and editing skills

· Highly detail oriented and ability to problem solve

· Ability to work independently, prioritize and perform multiple tasks under pressure

· Ability to evaluate priorities and make sound decisions

· Ability to maintain internal and external confidentiality

· Possess a strong commitment to feminist healthcare and reproductive and LGBTQ rights

ABOUT THE CLINIC:

Cedar River Clinics is AAAHC accredited health care facility with locations in Renton, Seattle, and Tacoma. We provide abortion, birth control, STI/STD testing and treatment, other reproductive health care, and LGBTQ wellness services including transgender care.

Cedar River Clinics is a social change organization that combines direct services (abortion and reproductive health care), with activism (to preserve the right to choose) and community education (to demystify health information and empower health decisions).

VISION: We have a vision of the world where we are all free to make our own decisions regarding our bodies, reproduction, and sexuality – creating communities where we can fulfill our own unique potential and live healthy whole lives with dignity.

MISSION: Ensure access to reproductive and sexual health care through direct services, advocacy, and community education to defend bodily autonomy and advance social justice.

To learn more about:

· the clinic or the organization, see: www.CedarRiverClinics.org and www.FWHC.org

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:

Ability to commute/relocate:

• Yakima, WA 98901: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• To be considered for a position you must include a statement of your view on being pro-choice, and a statement on specifically why you would like to work for Cedar River Clinics.

Education:

• High school or equivalent (Required)

Experience:

• Management or Supervisor: 1 year (Required)

Work Location: In person

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