Job description
Overview
Mednax, Inc. and its affiliated practices operating as Pediatrix® Medical Group (Pediatrix) are one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix-affiliated clinicians have been committed to providing coordinated, compassionate and clinically excellent services across the continuum of care, both in hospital settings and office-based practices. Specialties including obstetrics, maternal-fetal medicine, and neonatology are complemented by 18 pediatric subspecialties and a newly expanded area of primary and urgent care clinics. The group’s high-quality, evidence-based care is bolstered by investments in research, education, quality-improvement and safety initiatives.
Today through almost 8,000 employees in 38 states, dedicated teams including physicians, advanced practitioners, clinical leaders, business and operational experts work together every day to fulfill our mission to take great care of the patient®. We invite you to join the Pediatrix family and help shape the future of health care.
Responsible for innovation and end-to end launch of clinical systems products. The position will serve as a clinical systems subject matter expert ensuring the clinical systems offer optimal value to our clinicians and practices. Excellent communication, problem solving, and critical thinking is needed to adjust to the changing system environment. A lead liaison/coordinator to work with Specialty Medical Officers, Clinicians, Medical Directors, Practice Managers, and all practice employees at multiple levels. Experience in an Ambulatory/Hospital practice setting is required. On call 24/7 availability will be needed. Experience in NextGen or other Clinical Information Systems (i.e. Epic, Cerner, eCW) Word, Excel and Project will be necessary.
Responsibilities
- Serve as subject matter expert for assigned product an opportunity areas.
- Work with internal and external customers to analyze needs and align the product roadmap with strategic goals leveraging the Agile SDLC process.
- Assess value, develops use cases, and prioritizes stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
- Act as an ambassador for the product internally and externally and as a resource for queries related to the product.
- Develop and maintain product documentation for roll-out and training of new functionalities.
- Represent the business for the product, fostering strong relationships with key stakeholders to ensure that their views and requirements are captured in the product backlog.
- Own the refinement of the application product backlog to ensure that the product team is delivering the right enhancements to drive consumer and business value.
- Accountable for monitoring, optimization and enhancement of the configuration, features and functionalities related to the product.
- Lead and participate with cross-functional teams during the entire lifecycle of product development, post-deployment, and production support.
- Understand and advocate for the voice of the customer; oftentimes engaging them on a 1:1 basis.
- Provide business context and clear functional and nonfunctional requirements for effective engineering delivery.
- Monitor technical support systems for product improvement opportunities.
- Perform training for interdepartmental team members and clinicians on product features and functionality.
- Manages/monitors the on-call responsibility for clinicians after hours ensuring 24-hour support as needed.
- Coordinates the facilitating testing and involving practices before version upgrades.
- Collaborates with all departments to resolve issues in a professional and timely manner.
- Provides prompt, courteous, professional, and accurate information in all communications in dealing with physicians and other departments.
- Demonstrates a commitment to department objectives through consistent patterns of work behavior and positive representation.
- Responds to the department needs by accepting additional assignments, which may or may not be related to the job's primary responsibilities to ensure the continuity of department services.
- Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
- Maintains up to date compliance training as required.
- Experience in Microsoft Office, Email, JIRA and Windows. (Excel, Word, Project, Powerpoint)
Qualifications
Education required:
- Bachelor’s degree or university program certificate or equivalent; or two to four years related experience and/or training; or equivalent combination of education and experience. Clinical experience in an Ambulatory/Hospital practice setting.
Education preferred:
- Current health care licensure. (RN or NNP)
Experience required:
- Must have a minimum of 3 years’ experience in the implementation of clinical system in Ambulatory/Hospital based setting.
Experience preferred:
- 5 years clinical/training experience in Ambulatory/Hospital setting.
Skills required:
- Excellent verbal and written communication skills.
- Computer literacy including Microsoft Office(Excel, Word, project, PowerPoint).
- Implementation of systems in an Ambulatory/Hospital practice.
Skills preferred:
- 5 years’ experience with clinical data system implementation
Benefits and Compensation
Benefits for Full Time employee and qualified dependents:
Health Insurance including prescription drugs- Dental Insurance
- Vision Insurance
- Life Insurance
- Short- and Long-Term disability options
- Employee stock purchase program – 15% discount*
- 401k with company match**
- Long Term Care (LTC)
- Pre-tax Health Savings Account (HSA)
- Pre-tax Flexible Spending Accounts (FSA)
- Aflac Hospital, Critical Illness and Accident plans
- Identity Protection
- Employee Assistance Program (EAP)
Part Time Regular employee classifications also receive this benefit
** Available to part-time regular and part-time casual employees age 21 and over
Pediatrix is an Equal Opportunity Employer
Pediatrix IS AN Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
About Us
About Us!
Mednax, Inc. and its affiliated practices operating as Pediatrix® Medical Group (Pediatrix) are one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix-affiliated clinicians have been committed to providing coordinated, compassionate and clinically excellent services across the continuum of care, both in hospital settings and office-based practices. Specialties including obstetrics, maternal-fetal medicine, and neonatology are complemented by 18 pediatric subspecialties and a newly expanded area of primary and urgent care clinics. The group’s high-quality, evidence-based care is bolstered by investments in research, education, quality-improvement and safety initiatives.
Today through almost 8,000 employees in 38 states, dedicated teams including physicians, advanced practitioners, clinical leaders, business and operational experts work together every day to fulfill our mission to take great care of the patient®. We invite you to join the Pediatrix family and help shape the future of health care.
Safety First
Effective November 1
st
, 2021 Pediatrix will require all employees and new hires to be vaccinated against COVID-19, unless they qualify for an approved medical and/or religious exemption.
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