Clubhouse Sales Attendant
Job description
Every employee of Pine Hills Golf & Supper Club is expected to greet and service our customers in a friendly, respectful manner and create a warm, fun atmosphere so that our customers feel welcome and enjoy visiting our establishment. Pine Hills Golf & Supper Club strives to provide a positive team environment where everyone contributes.
GENERAL RESPONSIBILITIES:
Welcome guests to Pine Hills Golf & Supper Club in a friendly, courteous manner, working to achieve a maximum level of guest service and satisfaction. Greet guests positively, treating each person as an individual and in a professional manner.
DUTIES:
- Effective and efficient operation of the bar, pro shop and beverage cart as scheduled by immediate supervisor.
- Provide prompt, efficient, and courteous service to Pine Hills Golf & Supper Club guests.
- Must adhere to all established rules, regulations, procedures, and policies of Pine Hills Golf & Supper Club and the Stockbridge-Munsee Community.
- Operation of a computer-based cash register for the purpose of collecting money and recording accurate information for the sale of green fees, equipment rental, and other items offered by Pine Hills Golf & Supper Club. Adhere to all revenue handling policies and procedures.
- Answer telephone calls appropriately according to procedures.
- Maintain a safe and clean environment for guests and fellow associates.
- Keep work area neat, clean, and stocked of needed supplies.
- Must participate in employee random drug testing program.
- Must be able to work with a variety of people with diverse personalities.
- Must attend all meetings and training, as assigned.
- Must wear the approved departmental uniform.
- Must be reliable and prompt when reporting to work.
- Must maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: Employment Manual, Department Procedures, memos and other communication from supervisory personnel.
- Report any guest complaints or concerns to immediate supervisor for resolution.
- Be knowledgeable of the facility, as location of restrooms and telephones, hours of operations, etc. and be able to efficiently handle guest inquiries.
- Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
- Perform as a team member and assist fellow associates to ensure a smooth operation.
- Prioritize and handle multiple tasks simultaneously.
- Complete other duties as assigned by immediate supervisor.
- The above duties and responsibilities are not an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
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