Job description
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
Key Responsibilities
- Outbound collection calls in a fast paced goal oriented collections department.
- Responsible for monitoring and maintaining accounts in work list
- Provide customer service regarding collection issues, invoice and statement requests, etc.
- Accountable for reducing delinquency for accounts in work list
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of sales and management when necessary to accelerate the collection process.
- Must communicate & follow up effectively regarding past due invoices and payment status
Essential Functions
- Weekly and monthly reporting to manager
- Quarterly reporting to corporate
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Provide excellent customer service
- Meet defined department goals and activity metrics
Required Skills
- High Volume commercial collections experience
- Ability to prioritize and manage multiple responsibilities
- Knowledge of Billing and Collections procedures
- Accounts Receivable knowledge/experience a plus
- Strong attention to detail, goal oriented
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
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