Job description

Emerald Heights is a Community of “People Helping People”. If you want to look back at the end of the day and feel the difference you have made, you will want to join our team. You will have the ability to greatly influence the care and service provided to our Seniors and the opportunity to create long-lasting relationships that will impact many lives.

Emerald Heights, is a premier life plan community located in Redmond, Washington. We are dedicated to providing our residents the best senior living experience in the Puget Sound area and offer a full continuum of care from independent living to assisted living, skilled nursing and memory care.

The Community Associate provides general reception and clerical support for the Health Services Department. The incumbent interacts with residents, family members and outside medical providers.

Weekends- Sat. and Sun - flexible hours

You’ll be caring for our residents and we want to care for you. We offer:

• Gym/Pool
• Free Parking
• Free meal
• Beautiful walking paths around the community

Primary Responsibilities:

• Responds to residents’ questions, concerns and needs in a pleasant and warm fashion.
• Politely greets visitors and assists them with their questions and requests.
• Provides clerical tasks to include word processing support.
• Answers phones appropriately and routes calls to appropriate party or takes accurate messages.
• Monitors pull cord and fire alarm panels.
• Uses radio to respond to pull cord alarms, smoke alarms and call lights.
• Processes resident mail and newspaper delivery.
• Assists in managing staffing.
• Updates master forms book and maintains complete and current availability of necessary forms.
• Completes various audits.
• Schedules appointments and arranges transportation for residents.

Required Knowledge, Skills and Experience:

• High school graduate or GED One year clerical experience
• General computer knowledge and typing skills.
• Ability to access and maintain confidentiality of sensitive information.
• Exercise good judgment.
• Ability to learn new procedures and methods quickly.
• Ability to produce accurate work in a timely manner.
• Ability to set priorities and multi task.
• Regular, predictable, and dependable attendance.
• Effective English communications skills both verbal and written.

Please contact the Human Resource Department with any questions. Emerald Heights is an equal opportunity employer. We’re prioritizing safety for our employees and residents, their families and our communities by requiring the COVID-19 vaccination for all employees.

Job Type: Full-time

Pay: $19.00 - $22.47 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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