Job description

Title: Titus Village- Community Manager
Location: Kent, WA
Type: Full-Time/Salaried - Non Exempt
Compensation: DOE

Are you an experienced Community Manager wanting to join our driven team? Would you describe yourself as an energetic person who thrives in a team environment? Are you looking to find a home, a to stay, with a company focused on growth? Do you enjoy working with seniors? If so, you may be the right fit for our growing team, and we want to hear from YOU!

The culture at Independent Living Inc., LLC is entrepreneurial and provides the opportunity for creative and brilliant individuals to leave their mark for years to come. We are experiencing stellar growth and are now looking for Community Managers to join our team.

Here's what we're looking for:

We are looking for a Community Manager to take charge of all phases of the day-to-day operation of the community. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, and respond to and resolve residents' concerns.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce all Management policies and procedures, and to always adhere to Fair Housing and Landlord Tenant Laws. A Community Manager is responsible for the supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional, and communicative. Must have a minimum of one year of experience in affordable multifamily property management (LIHTC preferred). This position requires general knowledge of all property management duties and operations. If you feel that you are a good fit and qualified for this position, please apply!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

• Always represent Independent Living and SHAG in a positive and professional manner.
• Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
• Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
• Under the direction of the Regional Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements, and leasing strategy.
• Analyze and report monthly financial statements including operating variances from budget, cash management, and strategies for collection of receivables in a timely manner.
• Administer budgets, review, and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Regional Manager.
• Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
• Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
• Follow confidentiality guidelines for all residents, property, owners, and Guardian information always.
• Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from Regional Manager and Corporate HR Department.
• Accurately record time worked, adhere to timekeeping guidelines including approving site staff time records.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts according to legal guidelines and communicate with the accounting department to ensure accuracy of rent roll and accounts receivable.
• Work with Regional Manager to identify, engage and supervise property vendors.
• Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with the property’s budget.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and coworkers.
• Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Regional Manager.

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill, and/or ability required.

• High school diploma or GED.
• Experience managing an affordable multi-family community.
• Prior tax-credit experience, preferred.
• Experience developing, maintaining, and adhering to an annual budget.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills and a basic understanding of property budgets and financial accounting.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

PLEASE NOTE:

• You must be at least 18 years of age to apply for this position.
• You must have a valid driver's license and be able to provide a current driving record.
• Due to the volume of resumes we receive, only the most qualified applicants will be contacted for an interview.

This is a full-time, salaried exempt position, compensation is DOE. Benefits include medical, dental, vision, vacation, sick, holiday pay and more!

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, caste religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Job Type: Full-time

Pay: $52,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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