Job description

JOB
COMMUNITY SERVICES FACILITY LEADER$19.06 - $22.41 per hourAPPLY BY: 3:00 P.M., TUESDAY, JANUARY 3, 2023 The City of Mission Viejo is accepting applications for the position of Community Services Facility Leader from qualified applicants. Applications will be reviewed as they are received. There is one (1) current vacancy within the Library & Cultural Services Department at the Potocki Center for the Arts scheduled to work: Thursday from 2:00 p.m. to 8:30 p.m.; Friday from 9:00 a.m. to 2:30 p.m.; and Saturday from 8:30 a.m. to 5:00 p.m. with flexibility to work programs and events. Community Services Facility Leaders are considered at-will Hourly, Seasonal, and/or Temporary variable hour employees, and are not a part of the competitive service. Incumbents will work a flexible schedule, with an average of 12 to 19 hours per week, with increased scheduling during peak workload periods, but less than 1,000 hours during the assignment through the fiscal year starting July 1st and ending June 30th. The Potocki Center for the Arts is open Monday through Thursday from 10:00 a.m. to 8:00 p.m.; Friday from 10:00 a.m. to 5:00 p.m.; and Saturday from 9:00 a.m. to 5:00 p.m. The schedule may vary on the needs of the City. The eligibility list established for this current recruitment may be used to fill future Community Services Facility Leader vacancies.

EXAMPLE OF DUTIES
KEY RESPONSIBILITIES INCLUDEOpen, close, and secure facilities at prescribed times and check for safety and maintenance concerns.Ensure a safe environment for staff and participants and maintain responsible operations of an assigned City facility and programs at all times; make regular rounds to all areas within the facility to ensure that activities are conducted safely and appropriately.Assist with event and program planning and coordination; Respond to all injuries and assist in immediate first aid and proper emergency procedures; maintain familiarity with evacuation plans and, during major emergencies, notify all persons in the facility and direct evacuation of the facility; contact Orange County Sheriff or Orange County Fire Authority staff when necessary due to problems that cannot be resolved with on-site personnel.Supervise the conduct and daily performance of lower-level staff and/or volunteers.Keep all facilities organized, clean, and inviting; perform custodial duties when custodians are not available.Prepare all activity sites with necessary materials for efficient, safe, and service-oriented events including set-up and take down of tables, chairs, and equipment, for classes, activities, events, and meetings. Compile facility usage statistics and document all staff reports, facility issues, participant concerns, injuries, and incidents. Provide positive public relations and policy education to facility patrons; resolve participant conflicts and disputes with tact and diplomacy.Assist with facility reservations, including phone and front counter contact, registering patrons for classes and programs, processing receipts, and record keeping.Perform office duties, including ordering office supplies, cashiering, answering the telephone, greeting patrons, data entry, copying, and filing.Assist with maintaining a computerized class enrollment and facility reservation information system.Perform other duties as assigned. Applicants are encouraged to review the entire Community Services Facility Leader job descriptions by visiting the City’s website at https://cityofmissionviejo.org. IDEAL CANDIDATEAble to work a minimum of 12 to 19 hours per week which may include early mornings, evenings, weekends and holidays at a variety of City facilities;Possess excellent communication and customer services skills in person and over the telephone;Possess a general understanding of facility health and safety programs;Learn, understand and apply facility use policies and procedures;Work independently while supervising facilities and user groups; Experience opening, closing, and securing facilities independently; andHandle medical emergencies and injuries in a calm and effective manner, including providing basic first aid and/or adult and child cardiopulmonary resuscitation.

MINIMUM QUALIFICATIONS
Knowledge of: Operation procedures of community and recreational facilities, or other comparable facilities General knowledge and background of community and recreation programs.Applicable safety precautions and procedures related to the program area(s) and facilities to which assigned. Principles of risk management related to the functions of the assigned facility. Safety principles and practices, including infant, child and adult cardiopulmonary resuscitation (CPR), AED, and basic first aid methods.Standard office practices and procedures, including the use of standard office equipment, basic record keeping, arithmetic, and Windows based computer systems related to the work.Pertinent administrative and departmental policies.Techniques of dealing with individuals of various ages and from various socio-economic groups and for effectively representing the City in contacts with users and the community. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.English usage, spelling, vocabulary, grammar and punctuation.Safe driving principles and practices.Safe work practices.Other Knowledge When Assigned to a Recreational Facility with a Pool: Basic principles and techniques of lifeguarding, including rescuer methods as defined by the American Red Cross, National Pool and Waterpark Lifeguard Training Program (NPWLTP) or YMCA.Methods for keeping water and surrounding areas safer for public use; safe handling and use of chemicals.Skill in: Working independently while supervising facilities and user groups. Learning, understanding and applying facility and park use policies and procedures. Providing courteous assistance to facility patrons and the public. Lifting and moving tables and chairs and arranging facilities for special events and/or meetings. Learning a basic computer system operation to enter and retrieve data for class registration and facility reservations. Using English effectively to communicate in person, over the telephone and in writing.Gathering information and composing a variety of articles, news releases, and related materials on a range of community issues.Researching and compiling data for special projects and various reports and assignments as required.Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.Establishing and maintaining effective working relationships with those contacted in the course of the work.Operating modern office equipment including computer equipment, software programs, and audio-visual equipment.Remaining flexible and adapting as job responsibilities change. Meeting the physical requirements necessary to safely and effectively perform the assigned duties. Understanding and carrying out oral and written instructions. Maintaining facilities and equipment in a clean, safe and secure manner.Handling medical emergencies and injuries in a calm and effective manner, including providing basic first aid and/or adult and child cardiopulmonary resuscitation.Operating a motor vehicle safely.Other Skills When Assigned to a Recreational Facility with a Pool: Performing water chemistry tests.Using appropriate safety equipment when handling pool chemicals and equipment.

SUPPLEMENTAL INFORMATION
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of twelfth (12th) grade and two (2) years of experience in community services, cultural arts, and/or facility operation and maintenance. Previous facility management/security experience preferred. Applicants must be 18 years or older at the time of appointment.License and/or Certificates: Possession of, or ability to obtain, and maintain, a valid Standard First Aid Certificate is required within three (3) months of appointment.Possession of, or ability to obtain, and maintain, a valid American Red Cross or American Heart Association Automated External Defibrillator (AED) and Cardiopulmonary Resuscitation Certificate (CPR) for Infant, Child, and Adult, is required within three (3) months of appointment.Possession of, or ability to obtain, and maintain, a valid California Driver’s License may be required.

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