Position Summary:
Provide case management, support, education, and consultation for individuals living in a residential/group home setting.

Qualifications:
EXPERIENCE
Meet state requirements for Residential Support Assistant (RSA) as noted in knowledge/skills/abilities.

LICENSE(S)/CERTIFICATIONS
Valid drivers license in the State of Illinois.
MVR must be ran annually.

ADDITIONAL REQUIREMENTS
Use of usual and customary equipment used to perform essential functions of the position.

SKILLS AND KNOWLEDGE
Skill in the delivery of rehabilitative services to adults or children;-The ability to work within a provider agency's structure and accept supervision. -The ability to work constructively with individuals receiving services, other providers of service, and the community. Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively. Individual will demonstrate knowledge and skills necessary to provide appropriate care to clients with severe and persistent mental illnesses. Individual will demonstrate effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public.

Essential Functions:

• Provide Clinically supportive services such as case management, individual interventions, education to individuals with a mental illness. Provides community-based behavioral health services in a residential/group home setting for individuals experiencing behavioral health concerns that interfere with their ability to manage symptoms and impact functioning. Observes clients when taking their medications and ensures appropriate documentation. Recognize the warning signs for suicide and intervene appropriately to ensure client safety. Provides transportation to client as clinically appropriate. Coordinates with Emergency Response Service, other crisis service teams, and supervisor for all crisis situations. Provides individual and group services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, skills training, advocacy for clients rights and preferences, assistance accessing resources, family support, coordination of services and care. Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities. Maintains records in accordance with TrilliumPlace policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.
• Provide effective communication. Provides effective, concise and pertinent documentation in a timely manner. Gives accurate, objective data during report to oncoming shift. Actively maintains open communication and demonstrates a cooperative, teamwork style with clients, their family members. Communicates pertinent issues to medical staff and other team members. Serves as an advocate for clients. Prepares special reports as needed on activities and work group activities.