Job description

P&D is seeking a capable, experienced, and service-oriented person to join our team at our corporate office in Norcross, GA.

P&D is a 75-year-old electrical and civil engineering firm; HP&D is our wholly-owned testing and commissioning subsidiary. Each was built and has consistently grown almost entirely on repeat and referral business. Our engineers and technical staff nurture lasting client relationships by providing consistent technical expertise, unparalleled hands-on project experience, and exemplary client service.

This full-time position will play an important role in providing administrative support for the Norcross office as well as multiple teams, including employee development, marketing, and human resources. This role presents multiple opportunities to help streamline and improve efficiency, document/information management, data collection, analytics/reporting, and much more.

Responsibilities

• FRONT OFFICE RESPONSIBLITIES:
• Answer, screen, and transfer inbound phone calls
• Receive and direct visitors, clients, and deliveries
• Complete general clerical duties including photocopying, efaxing, filing, typing, and mailing, etc.
• Handle requests for information and data
• Resolve administrative problems and inquiries
• Manage meeting room schedules
• Manage company mail, including certified mail and taking mail at the end of the day to the post office
• Support shipping and receiving as needed
• Stock supplies for the kitchen, Seminar Room cooler, and copier room
• Coordinate maintenance of office equipment as needed
• Coordinate Norcross building maintenance appointments and scheduling as directed by the Office Manager
• Run errands including meal pickups, linen drop-off/pickup, PO Box pickup as needed
• Break room management, including keeping kitchen stocked and light cleanup at the end of the end of day
• Meal setup and cleanup for company meetings
• Act as the company notary
• EMPLOYEE DEVELOPMENT:
• Update Vantagepoint records with employee training, certification, and licensure information
• Print and bind training materials
• Assist with the preparation and setup for classes, including making arrangements for meals as needed
• Support the delivery of training classes, including creating and distributing training certificates
• Create quarterly course performance reports and analyze the data to make improvement recommendations as appropriate
• Complete monthly audits of employee timesheets entries related to employee development and training
• Assist with quality control best practices, including proofreading materials as needed
• Provide event planning and execution assistance, specifically for retirement festivities, team-building functions, and company meetings
• MARKETING:
• Complete daily website reviews to ensure appropriate functionality
• Assist with professional resume updates for employees as needed
• Maintain the organizational chart
• Provide event planning assistance and support, including supporting conferences, trade shows, career fairs, and company parties
• Complete annual promotional item inventories
• Research new promotional items as needed
• Update the office PowerPoint presentation weekly and load on monitors
• Maintain the marketing closet, including stocking sales sheets and materials for employees
• Prepare for new employees by packing their welcome bags and printing and binding their new employee orientation books
• Schedule weekly social media posts
• Complete the monthly website and social media analytics report
• Assist with quality control best practices, including proofreading materials as needed
• HUMAN RESOURCES:
• Update employee records in Vantagepoint
• Post and refresh jobs listings
• Support the interview process
• Schedule new employee orientations
• Make travel arrangements for new employees and/or job candidates as needed
• Assist with service awards and maintain recognition plaques
• Complete paperwork associated with employee opinion surveys
• Support career fairs as needed
• Arrange meals, order flowers, or send cards for employees as directed by the HR Manager
• Assist with and support open enrollment tasks as needed
• Manage DISC assessments
• Assist with quality control best practices, including proofreading materials as needed

Desired Skills and Qualifications

• A service-oriented, can-do attitude is a must
• Excitement about helping others and a desire to create experiences that engage
• A detail-oriented approach to tasks
• Effective problem-solving and strong organizational skills
• Strong communication skills
• Interest in documenting and optimizing processes and continued refinement thereof

Software Applications and Utilities

• Proficiency using MS Word, PowerPoint, and Excel (required)
• Proficiency in time management best practices (required)
• Experience with Adobe Acrobat Pro or other PDF editing software (desired)
• Experience with Office 365 and SharePoint (desired)
• Experience with database maintenance, reporting, analytics (desired)
• Experience with a learning management system (bonus)
• Experience with Adobe Creative Suite, including InDesign (bonus)
• Experience with WordPress and Deltek Vision/Vantagepoint (bonus)

We offer competitive compensation and the opportunity to learn, grow, and contribute to a vibrant culture that stands the test of time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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