Job description
Duties:Conduct load picks up, transit, and delivery by following DOT and company high safety standards.
Update and input equipment and load-related information in corporate CRM (software) Protransport, PC Miler, google drive, and loading board.
Oversee and control cargo loading and securement.
Monitor and track hauler performance and Key performance indicators KPI (gross, the rate per mile, etc).
Build and maintain relationships with freight brokers and customers.
Lead the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates.
Take on the responsibility of booking the most efficient loads to remain cost/profit effective as a company.
Follow company policies and procedures.
Resolve freight-related problems both internal and external with brokers/shippers to increase customer satisfaction.
Communicate with coworkers, to schedule a truck at the location in case of breakdown.
Maintain regular office attendance from 7 am till 5 pm with following driver’s support out of the personal means of communication (cell phone, home computer, etc)
Requirements:
At least three years of field sales experience.
Experience proficiency in Excel and MS Office applications.
Minimum of 2 years experience in transportation preferred.
BA in business is preferable.
Skills:
Strong analytical and problem-solving skills.
Knowledge of logistics, including carriers, shipping policies, and procedures
Effective time management and adaptability to changing priorities
Accuracy and attention to detail
Ability to work independently with some direction
Comfortable in a fast-paced environment
Ability to multi-task
Able to handle difficult customers with diplomacy and tact
Teamwork
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