Job description

Corporate Affairs Communications Manager/Director

Work Location: Waltham, MA 02451 and Boston, MA

Business Unit: Human Resources (HR)

Contract: 12 months

Job Summary:

In April 2022, We announced plans to open a new site in Kendall Square, MA. The site will be the new Headquarters and a research and development centre, and will co-locate R&D lab-based, and office-based teams from who are currently located at Seaport, Boston and Waltham, MA.

A programme team has been established to deliver the new site though to the occupation in 2026. The program encompasses several workstreams including construction, IT, HR, Waltham transition and Seaport transition.

The programme team is seeking a Communications Director who can work closely with Site and Programme Leadership and Global Corporate Affairs, to develop and execute activities that will engage, inspire and inform internal and external stakeholders and partners ahead of and during the move. The role holder will work to ensure business requirements and key decision points are effectively translated into measurable communications solutions.

Excellent writing, project management, stakeholder management, planning and multi-channel communications experience is essential. The often sensitive and material content involved, means that the role holder will be required to demonstrate exemplary personal judgment, initiative and collaborative skills while working as part of a close-knit, high-performing and flexible team.

Key responsibilities

• Lead the planning, development and delivery of best practice change communications to support the programme
• Ensure close alignment with wider Global Corporate Affairs team, aligned to site communications and R&D communications, and work in partnership with the Integration Communications Director on key milestones
• Develop deep understanding of stakeholder needs; counsel programme and site Leadership Team on strategies to meet these needs through effective change interventions including communications, training, engagement activities, involvement in project activities
• Proactively identify, develop and deliver accurate, clear and compelling communications materials, campaigns and activities in a timely way
• Consider and manage external communications needs, including establishing close relationships with government affairs, investor relations, external communications where needed
• Drive activities focused on culture change and new ways of working
• Ensure all communication shares a unified look and feel that reflects the brand
• Measurement of effectiveness of communication approaches and identification and delivery of value-adding solutions to drive improvements
• Provide accurate and timely forecast and plans for activities needed, and resource required to support
• Oversee engagement of agency support (e.g. design) and contract support for flexing communications and change management delivery resource

Knowledge and experience

• Significant experience of working in a fast-paced global communications team or similar corporate communications environment
• Track record of developing and delivering innovative and highly engaging communications to achieve tangible outcomes.
• Extensive experience of change communications, leader communications and employee engagement campaigns.
• Significant experience of managing different stakeholder relationships and confident at forging trusted relationships at a senior level.
• Experience of managing complex communications programmes with international dimensions.
• Experience of working in a highly regulated sector.

Capabilities and behaviours

• Excellent written and verbal communications skills, backed by strong channel management, digital/social media skills and comfort using and advising others in remote communication technologies
• Sound judgment combined with strong interpersonal and influencing skills
• Excellent eye for detail, including visual and verbal identity
• Ability to manage conflicting priorities, stakeholder & colleague expectations and deliver consistently high-quality outputs
• Inquisitive mindset with well-developed critical/analytical abilities
• Strategic thinker looking outside to bring new approaches to continually reinvigorate outputs and improve the effectiveness of approaches
• High level of integrity, able to handle highly confidential information
• Ability to instil confidence in others in a high-pressure situation.
• Proactive with high levels of self motivation and personal accountability, bringing enthusiasm and energy to team, peer group and tasks
• Comfortable working independently and as part of a team
• Resilient with a flexible approach
• Able to develop and maintain networks across business and cultural boundaries

Job Types: Full-time, Contract

Salary: $58.00 - $62.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Waltham, MA 02451: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• multi-channel communications: 5 years (Required)
• project management: 4 years (Required)
• stakeholder management: 4 years (Required)
• global communications or similar corporate communications: 4 years (Required)
• managing complex communications programmes: 4 years (Required)
• highly regulated sector.: 3 years (Required)

Work Location: One location

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