Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

PCI is seeking a Corporate Travel Agent for its corporate headquarters based in Lenexa, KS. This individual will be responsible for the following:

• Booking and issuing domestic and international airline itineraries, hotel reservations, car reservations, train tickets, travel insurance, other land transportation
• Process travel requests, sometimes booking 30-40 transactions a day
• Assist travelers and planners with complex itineraries
• Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids
• Review, negotiate and make recommendations with event contracts as needed
• Monitor and support corporate travel department email and telephones
• Maintain traveler profiles

Basic Requirements:

• At least 2 years experience working in a customer-facing position

Minimum Requirements:

• Must possess advanced proficiency with travel booking systems
• Must have robust customer service skills
• Must have excellent attention to detail
• Ability to process high-volume requests required
• Oral and written communication skills
• Ability to work in team environment
• Ability to learn and apply new skills
• Critical thinking and problem-solving skills
• Ability to multitask

Preferred Requirements:

• Experience working in the travel industry
• High school diploma preferred
• Experience booking corporate travel
• Experience with international travel bookings and group travel
• Experience with Sabre Reservation System
• Experience with Acendas is preferred
• Local to the Kansas City area

At Performance Contracting our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental and vision insurance plans with flexible spending account option
• Life insurance, accidental death and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace.