Job description

Nature of the Work:

Must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone. Must assist them with reservations, contracts, questions, register transactions and order adjustments. Must be able to process cash and credit card payments, as well as make change and credits.

Position Tasks & Activities:

• Rents equipment or arranges for provision of service to customer.
• Prepares rental forms and contracts, obtains customer signature and other information as required.
• Maintains daily contract file.
• Computes charges based on rental or service rate.
• Explains rental fees and provides information about rented items, such as operation or description.
• Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
• Answers telephone and receives orders by phone.
• Recommends items to customers that meet their needs.
• Reserves items for requested time and maintains rental reservation file.
• Updates/calls overdue list daily and alerts supervisor of overdue contracts.
• Cleans showroom and equipment. Arranges showroom displays. Keeps shelves organized, stocked and clean. May also clean customer restrooms.
• Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
• Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
• May fill customer’s propane cylinders from time to time.
• Resolves customer problems.
• Report safety violations to supervisor.
• Adhere to all company policies, procedures, rules and regulations in written or verbal form.
• Comply with government safety requirements and other regulations and security in store.
• Attend department, store and safety meetings.
• Perform other duties as requested.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• London, KY 40741: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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