Job description

Job Title: Craftsman – Professional Handyman
Department: Handyman Services
Reports To: Director of Business Development / Office Manager
FLSA Status) Non-Exempt/Hourly $24 to $30 an Hour D.O.E. and Availability

Position Summary
Craftsman - Professional Handyman role will be responsible for ensuring quality craftsmanship and delivering 100% Customer satisfaction .

Benefits:

• Health insurance (After 90 days)
• PTO (After 90 days)
• Company cell phone
• Company vehicle - with proven track record if there is an available vehicle)
• Company Card for job expenses and gas
• Company uniform
• Paid holidays (New Years, Easter, Thanksgiving & Christmas)

Essential Duties & Responsibilities

• Able to analyze a problem independently with strong problem-solving skills to determine a prompt solution.
• Prepare estimate on repairs along with timeline and budge to present to customer in a professional manner.
• Conduct repairs or complete projects in the trades of carpentry, tiling, drywall, plumbing and electrical work and other handyman work.
• Ability to effectively communicate with other craftsman’s, homeowners, suppliers, property managers, commercial customers, and Ace Handyman Management regarding projects, timelines, and budgets.
• Must be able to manage project from start to finish and complete within estimate and/or budget
• Must produce quality Craftsmanship that delivers 100% customer satisfaction.

Job Qualifications and Skills

• Successful track record as Craftsman - Professional Handyman, strongly preferred
• Ability to perform electrical, plumbing, tile, and carpentry work and other handyman work
• Excellent troubleshooting, analytical, and problem-solving skills
• Own standard set of tools to perform all the above trades
• Have reliable transportation, current auto insurance, and valid driver’s license.
• Able to commute verbally and in writing in a timely and effectively manner with a professional attitude
• Great Customer Service skills with interpersonal skills to interactive in a positive manner with a wide variety of different customers
• Strong documentation and invoicing skills
• Estimates and budget skills for repairs or project work small or large
• Time management skills
• Demonstrate a Professional appearance and demeanor
• Able to handle conflict with customers and resolve issue to customer satisfaction

Physical Demand

• Exerting up to 100 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Climb stairs and ladders using proper safety measures
• Bending, Stooping, Twisting, and Reaching
• Standing for lengthy periods of time (up to 10 hours or more)
• Operate heavy machinery as needed

Work Environment

• Moderate noise working with power tools and equipment
• Occasionally employee will be in an environment with:

o Wet or humid conditions
o Extreme cold or hot weather

• Ability to work fluctuating and flexible hours including evenings, weekends, and holidays to meet the needs of the business
• Ability to work other positions as needed to fill business needs and cover shifts within the retail operations
• Follow all COVID-19 protocols as directed by management and local ordinances including wearing of masks and gloves at all time

The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for BBCO & BBCO Handyman LLC other work duties not specifically listed herein. Management reserves the right to modify, defer or rescind this position description at any time, with or without prior notice.
Job Requirements

lifting 50 to 100 lbs

reliable transportation - work van or truck

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