Job description

Job Summary: Credit Managers are responsible for managing a portfolio of clients. This position is focused around developing and maintaining an ongoing relationship with clients. This includes addressing all day-to-day needs, understanding their business, assessing credit limits by client and debtor, and monitoring client and customer performance to ensure the integrity of Encore’s portfolio. Note: this is an individual contributor role, not a role that is managing people. However, there are opportunities for upward mobility and greater responsibility with time and experience.

Responsibilities:

· Review new credit applications using credit reporting agencies and company financials to determine proper credit limits for potential customers in our client’s portfolio

· Analyze supporting documentation (invoices, timecards, purchase orders, bill of ladings, etc.) to prepare and process client funding requests

· Monitor client position and its ability to handle current book of business with respect to dollar size, customer concentrations, and other factors

· Closely monitor account for transactional anomalies and determine appropriate course of action to be taken to safeguard both client and Encore’s financial position

· Business to business collections and invoice verification as needed

· Ensure important legal documents are properly mailed, delivered, and filed

· Troubleshoot process breakdowns and hindrances related to client service matters

· Communicate clearly and thoughtfully with upper management

· Identify, test, and implement process improvements to enhance and standardize customer service delivery

· Prepare weekly for company-wide meeting regarding health of the portfolio and any client issues

· Build and maintain strong relationships with account executives and their clients

Qualifications:

· Must be conscientious, prompt, a team player, detail-oriented, friendly, able to multi-task and able to work in a fast-paced environment.

• Proficient in Microsoft Office
• Gain proficiency in Factor SQL (accounting software)
• Must be able to communicate effectively and in a constructive manner with management, co-workers, and clients

Encore Funding’s mission: Encore is dedicated to helping clients grow by providing the best-in-class access to funding, service, mentoring, and consulting.

Compensation:
Encore will provide the following compensation:

• Competitive salary and bonus
• Medical, Dental, Vision benefits
• Retirement benefits
• Other benefits

· Position Type: Full Time (Monday – Friday approx. 8:30am – 5pm ET)

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Pepper Pike, OH: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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