Customer Management Account Manager (Nashville Based)
Full Time
Pikeville, KY 41501
$91,100 - $152,000 a year
Posted
Job description
Overview:
The Metro Dollar Channel Customer Manager will be responsible for leading the account management and executional priorities for the Dollar Channel in the Metro geography of the South Division. Overall duties include annual planning, quarterly business reviews (QBP Process), people leadership, reporting, trade management and account administration. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets. Responsibilities:
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
This role will be based out of Nashville
The Metro Dollar Channel Customer Manager will be responsible for leading the account management and executional priorities for the Dollar Channel in the Metro geography of the South Division. Overall duties include annual planning, quarterly business reviews (QBP Process), people leadership, reporting, trade management and account administration. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets.
Responsibilities Include:
- Deliver annual customer net revenue goals
- Lead, coordinate and schedule customer meetings and business reviews
- Manage all promotions & program partnering with Finance & BU’s. IE: customization projects
- Lead planning internally to ensure appropriate trade, volume & profit deliverable are met within the financial event planning tool TPM (may not be needed with this role)
- Plan and conduct training sessions with the market teams to assist in servicing the customer to their expectations
- ROI event analysis
- Annual Forecasting
Manage business reporting and tracking tools:
- Retail Playbook
- Weekly Retail Promotional Priorities
- Monthly Business Review/Quarterly Business Planning
- Authorized Product List
- Utilize Tableau Reporting tool, weekly to delivery actual customer performance in stores
- Analyze IRI & shipment data to deliver results
Customer management processes (new items, contracts, etc.):
- Pepsi Programming and over the top execution through effective customer wiring
- Collaboration with functional areas including finance, strategy, marketing, retail & operations
- Leverage PowerPoint & Excel to create impactful, concise slides that communicate business results & recommendations
- Bachelor's degree
- A minimum of five years of fact-based direct selling experience. Must be willing and able to lift 40 lbs. periodically.
- Trade travel will be limited to Metro Region
- The expected compensation range for this position is between $91,100 to $152,000 based on a full-time schedule
- Location, confirmed job-related skills and experience will be considered in setting actual starting salary
- Bonus based on performance and eligibility; target payout is 15% paid out annually
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan [Add if there is a Car Program for role:] and Car Program.
- Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
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