Job description
Customer Service Agent
Are you an experienced Customer Service Agent looking for a new opportunity? Are you in retail, healthcare, or food service and want to make a change to a stable, comfortable office environment? We are searching for Customer Service Agents to handle inbound an outbound phone calls. If you have the right personality (positive attitude, patient, good communication skills and a team player) we want to hear from you!
We are a fabulous company to work for and are in Fort Lauderdale close to I-95 and Cypress Creek Road. Most of our employees have been with us for many years.
Start times from 10:00am – 12noon (ending from 7pm – 9pm) ** after 6pm includes $1 shift differential pay. Shift block requires flexibility to start within the time indicated.
We are present in the office on Tuesday - Thursday and are remote Friday – Monday.
What we are looking for:
- Bilingual (English / Spanish)
- Ability to work approximately every other Saturday & Holidays (includes additional $1 per hour shift differential)
- Great phone skills – speaking, listening and problem solving
- Positive, patient, and a desire to help our customers
- Team player who truly wants to help our customers who call us with questions and problems
- ·Not intimidated with technology – experience in technology is a plus!
- Must have reliable transportation
What we offer:
- $15 hourly pay rate. After probationary period $1 shift differential (after 6pm and weekends), plus monthly bonus
- 2 weeks’ vacation pay each year to start
- Paid holidays
- Affordable medical, dental and vision insurance
- Stable, comfortable, office environment
About Ituran
Ituran (NASDAQ: ITRN) is recognized as the global leader in wireless vehicle GPS tracking, with US headquarters in Fort Lauderdale. Our comprehensive suite of products & services covers the full range for Automobiles, Fleet Management, Auto Dealers & Vehicle Finance Companies.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Application Question(s):
- Do you have reliable self transportation?
Education:
- High school or equivalent (Required)
Language:
- Spanish (Required)
Work Location: One location
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