Job description

Evergreen Office Solution has been providing outstanding customer service in the Black Hills region for the past 50 years

Service Dispatch/Customer Service Representative will be working with retail clients and business clients to invoice and process service billing as well as dispatch service technicians. The position requires the ability to learn quickly and have an attention to detail. Must be dependable and on time.

All aspects of this position require a friendly professional behavior to provide our customers a great experience every time. This position requires good math and computer skills.

Major responsibilities: (not limited to this list)

• Greet customers, answer phone calls, and process service orders.
• Enter orders on computer and fill the order to be shipped.
• Research products solutions for customers and prepare quotes.
• Perform some retail store responsibilities such as operate as a checkout clerk, stock shelves, face products, organize displays, maintain a clean professional looking store.
• Provide support to the staff and fill in as backup for other positions.
• File customer invoices.
• Store hours 8 - 5:00 M-F. 40 hour work week.

This position requires good communications skills, hardworking, honest, and timely. This position requires flexibility in your work approach, great customer service skills, positive attitude, and the willingness to work outside one's strict duties.

• 401k with matching
• Holiday pay
• paid time off
• Health insurance
• 40 hours (full time)

Evergreen Office Solutions provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Rapid City, SD 57701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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