Job description

- Greet visitors and direct them to the appropriate departments or individuals

- Input retail, wholesale and web orders into Shopify/FMP (Data entry)

- Customer reach out (Near end of shift, must complete customer call list to ensure orders are entered)

- Answer telephones and respond to inquiries via telephone or email

- Perform administrative tasks including filing and scanning

- Work with front office team to develop office procedures

- Order processing through vendor portals

- Must be able available 7:00 am to 4:00 pm Mon, 8:00 am to 4:00 pm Tuesday through Friday

- Looking for team-oriented personality

- Strong product knowledge/brand awareness a plus

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Chicago, IL 60618: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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