Job Functions, Duties, Responsibilities and Position Qualifications:

POSITION SUMMARY

To ensure hard copies of reports are mailed out via US Mail and FedEx to the requesting physicians. Follow up to confirm clients received reports and redeliver reports when following up on failed faxes.

ESSENTIAL FUNCTIONS

• Print and retrieve all reports from the printer and send via US Mail and FedEx.
• As needed, send reports to the referring physicians.
• Follow up with account management to confirm the practice location on any returned reports.
• As needed, follow up with account management to verify the shipping method for requesting clients.
• As needed, retrieve malignant slides from the pathologist office and ship slides to the requesting client/s. Post the outbound information in Livingston under medical sendouts to include the number of slides and FedEx tracking number.
• Outgoing reports; print FedEx labels, weigh all US Mail envelopes to ensure sufficient postage is placed on all envelopes. Seal all FedEx packages and US Mail and place in the appropriate pick up area.
• Send outgoing mail to the Connecticut billing office.
• Ensure sufficient postage is in the postage meter, refill postage, request toners for the printers and keep track of supplies and request supplies as needed.
• Keep a log of the daily postage amount.
• Monitor that servers are working and reports are printing.
• Print the QA list then follow up with calls to confirm clients received their reports and enter a case note.
• Assist with failed faxes, research and redeliver reports via fax. Make follow up calls to the clients as needed.
• Coverage at the front desk; includes answering inbound calls, slide requests and slide returns.
• As needed, assist the Client Services Manager with any additional tasks and or special projects.

PERFORMANCE MEASUREMENTS

• US Mail/FedEx reports to requesting physicians
• Follow up calls, confirm reports
• Redeliver reports via Fax

POSITION REQUIREMENTS

• Excellent written and verbal communication skills
• Multitasking, organized, efficient, self-sufficient
• Work in an office environment

DESIRED

• Ability to work in a team environment
• Strong attention to detail and accuracy

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully performance to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties do the job, employee is occasionally required to stand, walk, sit, use hands and fingers, handle or feel objects and tools. Reach with hands and arms; talk and hear. Employee must occasionally lift up to 50 pounds. Ability to distinguish and identify different colors. Ability to see clearly 20 inches or less and see clearly 20 feet or more.
• Work environment: Work space is well lighted, temperature controlled work area. Work area may be cramped in size at times. Interruptions and changes in priorities are apt to occur and employee must be able to work effectively, efficiently and cheerfully under these conditions. The noise level in the work area environment is usually moderately quiet.

1. Blood-borne Pathogens: 3

2. Chemicals: 3

3. Radiation: 3

Key: 1 = High risk of exposure (direct contact) 2 = Moderate risk of exposure (indirect contact) 3= Low risk of exposure (rare or no contact)

Scheduled Weekly Hours:

Work Shift:

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.