Employment Type:

Shift:

Description:

REQUIREMENTS

• High School Diploma or GED, with business curriculum preferred and (1) year of experience
• Must have experience working in Microsoft programs, specifically Microsoft Office
• Knowledge of managed care criteria and insurances.
• Must be able to obtain, ACT 33/34/73 (criminal, child abuse and FBI) clearances upon hire
• Must be willing to travel between sites

SCHEDULE (Full-time)

Monday through Friday 8:00 am - 4:00 pm, rotating Wednesdays 12:00 pm - 8:00 pm. This position will be working at different Pittsburgh Mercy locations.

(This is a non-exempt/hourly position)

ABOUT THE ROLE

We’re currently looking for a Patient Access Representative for our integrated primary care office, the Pittsburgh Mercy Family Health Center and the Uptown Clinic, to act as a member of patient care teams engaging with patients and their families as a first point of contact in person for our patients. The Patient Access Representative works on a team to coordinate our medical provider’s schedules, performs clerical and administrative functions (prepping correspondents, sorting mail and faxes, scanning); answers the office telephone; schedules, reschedules and cancels patient appointments; and verifies and maintains patient demographic and insurance information, which may include insurance authorizations, and preparing and maintaining patient medical records. We are looking for a professional that has the experience with clerical/administration functions, confidentiality, verifying insurances, multi-tasking and works well within a team-based approach.

ABOUT PITTSBURGH MERCY

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.