Job description
Panther Plumbing in Austell, GA is seeking to fill a full-time Customer Services Team Member / dispatcher position. In addition to a typical full-time schedule, you also participate in required on-call after hours every 3 weeks to dispatch calls. This position pays an industry-competitive wage of $35,000-$40,000 per year, based upon experience. Additionally, we offer our dispatchers some amazing benefits including:
- Weekly Pay
- $300 monthly towards medical insurance
- Paid time off (PTO)
- Paid holidays
- Referral and review bonuses
- Daily snacks and drinks
Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career as a dispatcher, apply today!
ABOUT PANTHER PLUMBING
As West Atlanta's most dependable plumbing company, we have striven to provide top-notch residential and commercial plumbing services to our customers since day one. We are a family-first company and have created an environment in which our employees feel they have a career and not just a job. Our great success is greatly attributed to our technicians who continue to provide the best possible service for all of our clients. That's why we provide all the tools and technology to be successful in a fast-paced industry. Come join our family!
YOUR LIFE AS A FULL-TIME CUSTOMER SERVICES TEAM MEMBER / DISPATCHER
Arriving each day ready to ensure the best scheduling possible for our technicians, you spend most of your time on the phone and at the computer. While scheduling is important, you know how to maximize it without slacking on customer service. As you use your friendly and capable demeanor to book or reschedule appointments, inform clients of delays or technician ETA's, you easily ensure the proper use of each technician's skill set and time. You like to stay ahead by forecasting days and weeks into the future to keep all employees working and on track. Every day you are satisfied with your contributions as a Plumbing Dispatch Services Team Member / Dispatcher to the customer's experience, your team, and the company!
WHAT WE NEED FROM YOU
Any customer service/dispatching experience is welcome! However, we will train the right up-and-coming dispatcher! Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced environment? Apply to be a full-time Plumbing Dispatch Services Team Member now!
- 18 years and older
- A clean driving record and the ability to pass a drug screening
- Excellent typing skills
- Great phone etiquette
- Live at most 30 minutes out of Austell, GA
- Have a working knowledge of QuickBooks Online
If you feel you'd be perfect for this dispatch position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 30168
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