Damage Prevention Coordinator

Full Time
Jacksonville, FL 32207
Posted
Job description

Date: May 12, 2023

Location: Jacksonville, Florida, US, 32207

Company: TECO


Title: Damange Prevention Coordinator
Company: Peoples Gas System
State and City: Florida - Jacksonville
Shift: 8 Hr. X 5 Days


Looking for a career and not just a job? Join Peoples Gas, the largest natural gas distributor in Florida with over 125 years of experience providing reliable energy solutions. As a subsidiary of Emera Inc., we offer career opportunities across the United States, Canada, and the Caribbean.


At Peoples Gas, we invest in our people and offer competitive pay, a comprehensive benefits package to include bonus, company provided pension, and opportunities for growth and development in a friendly and professional work environment. Join our team of natural gas experts as we build on our legacy through innovation and cost-effective sustainable energy solutions, all while keeping top-notch customer service at the center of all that we do.


We are looking for a highly motivated and experienced Damage Prevention Coordinator to join our team in Jacksonville, FL. As the liaison between excavators, the affected public, emergency responders and Peoples Gas, you will be responsible for promoting damage prevention of company underground facilities from excavation activities through ongoing training and communication with Sunshine 811, excavators, internal and externally contracted locating technicians and other PGS team members.


As the internal custodian of PGS information in the ticket management system, you will effectively manage the assignment and distribution of excavation notices received by PGS. In addition, you will provide statewide team member training, guidance, and support to ensure company-wide consistency of locate responses and 3rd party damage documentation. You will also provide large damage investigation assistance as needed and backup for pipeline damage claim recovery efforts. In this individual contributor role you will:


PRIMARY DUTIES AND RESPONSIBILITIES (Percentages may vary by work location)

  • Damage Prevention and Public Awareness (DP & PA): (70%). Travels to support and promote damage prevention of gas facilities at field/regional (Locators) and non-PGS locations (Excavators) to lead damage prevention activities and deliver gas pipeline safety presentations. Travel to non-PGS locations to promote damage prevention practices and perform public awareness presentations to excavators, the affected public and first responders. Serve as a source of education in response to excavator non-compliance activity.
  • Ticket Management System (TMS): (15%). Serves as a coordinator and principal point of contact for responding to underground facility locate requests from Sunshine 811, resolving excavator issues, while using GIS mapping. Uses the TMS and customer information systems for excavation, damaged facilities and other related inquiries. Makes decisions relative to the TMS to ensure timely response of excavation notices, especially emergency excavations notices, and the Company’s positive responses to them. Ensures coordination of special liaison activities between excavators and locating technicians, for excavation work near priority pipelines, or other similar high-profile pipeline facilities that are identified in the system.
  • Leak Management System (LMS): (15%). Analyze excavation data in the leak management system, assessing damage trends. Provide increased awareness to responsible locator to ensure increased communication. Schedule on site excavator education training and/or perform on job site visits

EDUCATION/LICENSES/CERTIFICATIONS

Required: High School Diploma or equivalent/GED. Must have a valid Florida driver’s license and safe driving record

Preferred: Associates Degree in relevant field from an accredited


EXPERIENCE

Required: Minimum of 4 years of administrative and/or technical work experience related to the "Primary Duties and Responsibilities" of this position and in progressively more complex assignments; Related experience consists of performing work in an industry related office environment or call center.

Preferred: Work experience performing similar duties and responsibilities in a construction or utility industry and previous experience working with excavators is preferred. Basic knowledge of SAP and ESRI (Environmental Systems Research Institute, a geographic information system (GIS) software).


KNOWLEDGE/SKILLS/ABILITIES (KSA)

Required: Must be self-motivated; Must have demonstrated good judgment, an exceptional ability to organize and prioritize daily work and/or assignments and to maintain effectiveness when handling multiple tasks. Good verbal and written communication skills with the ability to deliver effective presentations and maintain effective working relationships is required. Must be computer literate, with intermediate knowledge of MS Excel and Word, and be able to perform basic math functions (add, subtract, multiply, divide, decimals, fractions, basic algebra).

Preferred: Understanding of excavation practices as it pertains to natural gas operations, methods of construction, gas emergency response, and leak investigation is preferred. Practical knowledge of pipeline locating techniques and practices. Basic knowledge of Sunshine 811 laws. Basic knowledge of a Leak Management System (LMS) used to monitor leaks and documentation.


WORKING CONDITIONS

In support of Operations, this position will travel to other PGS Divisions as needed. Travel is required and duration will depend on number of Divisions supported.


COMPETENCIES

Speaks Up on Safety, Health and the Environment

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong, Collaborative Relationships

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound


The successful applicant will be required to take and pass a Baseline Medical Examination as part of the pre-employment screening once an offer has been accepted. A pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening


#LI-CC1

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.


TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.


TECO Energy is proud to be an Equal Opportunity Employer.


TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.


In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.


Pay Transparency Non-Discrimination Statement



The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


ADA policy



It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.


Application accommodations



Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.



Nearest Major Market: Jacksonville
Job Segment: Pipeline, GIS, Sustainability, Information Systems, Call Center, Energy, Technology, Customer Service

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