About Loftware

Loftware is the world’s largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. Maintaining a global presence with offices in US, UK, Germany, Slovenia, China, and Singapore, Loftware boasts over 35 years of expertise in solving labeling challenges. We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. As the leading global provider of Enterprise Labeling and Artwork Management solutions, Loftware enables supply chain agility, supports evolving regulations, and optimizes business operations for a wide range of industries including automotive, chemicals, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail and apparel.

Job Description

As our Sr. Data Analyst, you will be responsible for managing and owning data in our Salesforce environment. You will work closely with our Business Operations teams to ensure accurate data and data lifecycles. You will collaborate with our IT team to optimize data integration and reporting processes.

Responsibilities

• Develop and maintain data documentation, data dictionaries, and data flow diagrams.
• Develop and implement data management policies and processes managing the data lifecycle, starting with data entry, to data hygiene and data quality control.
• Manage and maintain Salesforce data to ensure accuracy and ease of reporting
• Work with other members of Business Systems, BI, and Operations teams to optimize data integrations and reporting
• Support BI and other analysts in analyzing data to identify trends, insights, and opportunities for improvement
• Ensure that data in Salesforce is secure and compliant with regulatory requirements such as GDPR and CCPA

Required Qualifications

• Extensive experience developing data dictionaries, working with data schemas, and manipulating large datasets with SQL and/or other tools.
• Must be analytical and able to understand complex datasets. Work with stakeholders such as sales, services, customer success, customer account management etc, to understand their needs. Ability to deal with changing requirements in a dynamic environment.
• This role will interact daily with senior executives, as well as peers in operations groups and IT. Ability to translate technical concepts into plain business language and vice versa is a must.
• Excellent written and verbal skills, as well as polished appearance required.

Why Join Loftware?

“At Loftware, we enjoy an environment where our people can thrive individually and as part of a team. We look for highly motivated people who want to make a difference, a difference for themselves, their colleagues, and our vast customer base. Everyone’s contributions matter and are highly visible. We realize that we need to invest in our people and to allow for individual growth and career advancement. We train our people, provide them with challenging opportunities and collaborate across teams to ensure success.”

• Robert O’Connor, CEO and President

• Recognized as one of the Top 25 Best Companies to work for in New Hampshire by Business NH Magazine

• Recognized as one of the Top 100 Private Companies in 2020 as published in Business NH Magazine

Loftware, Inc. (www.loftware.com) based in Portsmouth, NH, is an equal opportunity employer offering an aggressive compensation package, medical and dental benefits, and a 401K retirement plan.