About Second Harvest of Silicon Valley

Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of 460,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

About the Position

Second Harvest is looking for a Data Analyst to join our Development department and support our fundraising efforts. The Data Analyst will collaborate with their colleagues in Development Operations & Analytics as well as with our fundraisers, finance team, and Volunteer Engagement team to advance the departments focus on being an effective, data-driven business operation.

The Data Analyst will help maximize fundraising effectiveness by conducting action-oriented analysis, explaining the narrative behind reports/findings, and making practical recommendations. The Data Analysts responsibilities will include: maintaining and expanding our use of dashboards for fundraising KPIs, enhancing our revenue forecasting, tracking industry trends and benchmarking our performance, supporting the finance department (including monthly reconciliation, annual audit, financial reporting), and fulfilling our reporting requirements for Feeding America. Once we have migrated our database to Salesforce, the Data Analyst will also conduct cross-organization analysis and support the Volunteer Engagement team with analytics tailored to their needs.

The Data Analyst will also contribute to the departments transition to Salesforce and a new data lake by creating reports, documentation, and analysis that leverage these new tools and the new data that will become available to us. The Data Analyst will be a key player as we implement more advanced, predictive analytics.

In this role, you will be a valued member of a flexible, collaborative, supportive work environment that fosters creativity and collaboration. Everyone on the team is passionate about the mission of the organization and doing work that is personally meaningful.

• 
  You are passionate about ending hunger.

• You have excellent attention to detail, an inquisitive mind, and you enjoy analyzing data to find answers to business questions.
• You can identify fundraising and business opportunities and based on data trends.
• You enjoy collaborating with teammates and colleagues from other departments to design and create custom analysis.
• You enjoy learning about and helping to implement new technologies.
• You are interested in predictive analytics.
• You can steward sensitive information and data with the utmost integrity and confidentiality.

Responsibilities

• Developing, implementing and maintaining dashboards, custom ad-hoc analysis, and reports in Salesforce, Power BI or Tableau, and Excel in collaboration with stakeholders.
• Training staff on how to use and interpret data in dashboards and reports.
• Drawing conclusions from the data and recommending appropriate course of action.
• Documenting workflows and the results of business analysis.
• Enhancing our forecast model to increase accuracy and updating our forecast process to use data from Salesforce.
• Provide fundraising analytics as needed to finance for monthly reconciliations, annual audit, financial reporting including IRS Form 990 and other ad hoc queries.
• Reporting on our fundraising results to Feeding America
• Providing analytic support to our Volunteer Engagement team
• Performing other duties as assigned to achieve Second Harvest of Silicon Valleys goals and objectives.

The ideal candidate will possess the following professional qualifications:

• Strong analytical skills, a curious nature, demonstrated initiative, and the business acumen necessary to synthesize data and formulate conclusions/recommendations that inform practical business decisions.

• Advanced skills with Excel are required. Experience with Salesforce, Power BI or Tableau, and SQL are highly desired.

• Excellent organizational skills, detail-orientation, and a commitment to accuracy
• Strong written and verbal communication skills and the ability to document processes.
• Experience in a fundraising department or nonprofit organization is desired.
• Experience working on and leading multidisciplinary teams.
• Genuine interest in the mission and activities of Second Harvest of Silicon Valley
• Bachelors degree in Data Analytics, Business Management, Economics, or related field. An understanding of finance through coursework or work experience is a plus.

EOE

Second Harvest is committed to being an equal opportunity employer which values diversity. Under-represented groups are encouraged to apply for all positions.