Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $50 billion in assets.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

What You’ll Do

• Manage workload of loss mitigation files within required timelines and protocols.
• Prepare and issue customer required letters and loss mitigation packages in accordance with investor guidelines.
• Required to handle an intermediate volume of cases with the ability to identify more complex cases for escalation.
• Evaluate borrower application packages to determine financial circumstances, capacity, and ability to pay.
• Reconcile sources of income, tax returns, balance sheets/statements, and credit reports; evaluate property valuations and/or appraisals to determine beneficiary’s equity position and to ensure adequate collateral of security instrument is maintained.
• Review title searches for liens, real estate tax information, or other barriers and relay the required steps to the appropriate parties to resolve any issues.
• Ensure loss mitigation documentation is updated accurately on Loan Servicing System with modified terms.Monitor loans for borrower payment
• and performance during trial period, forbearance plans, or repayment plan arrangements.
• Respond promptly to a wide variety of telephone calls, written inquiries and requests. Communicate information and direct documentation to attorneys,
• title companies, PMI companies, investors and bank customer service personnel to effectively maximize Loss Mitigation opportunities.

Requirements

• 1-3 years direct experience
• Demonstrate strong knowledge and adherence to all laws, regulations, and organizational processes.
• Excellent verbal and written communication skills
• Demonstrates strong customer service skills
• Ability to work well in a fast-paced environment
• Demonstrated effective listening skills
• Detail oriented with strong organization skills

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.