Job description
Come work for one of the fastest growing luxury brands in the region! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Volvo Cars Bridgewater. You can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Volvo Cars Bridgewater, we set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, opportunities for advancement, complete with on-the-job training and ongoing personal development.
We are looking for a Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before, during and after the sales process.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off and vacation
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Health and wellness
- Discounts on products and services
- Provide an outstanding customer experience in each customer interaction that maintains loyalty to the retailer and our brand.
- Deliver a comprehensive and detailed new vehicle delivery explaining all manuals, brochures, and literature.
- Offer comprehensive product information throughout the sales process to customers.
- Assist the Sales Consultant with customer questions regarding product features and benefits.
- Locate and collect technical new vehicle information and make it available as a resource for the entire retailer staff.
- Be able to meet and greet and interact with customers effectively.
- Fully explain all of the new vehicle’s features, applications, and benefits.
- Strong computer and phone skills.
- Acquire and maintain knowledge on all of our new vehicles and technology.
- Achieve customer satisfaction targets as assigned by management.
- Uphold high ethical standards and maintain a professional appearance at all times.
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Deep understanding of automobiles and speedy diagnostic abilities
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Effective analytical and communication skills and eagerness to improve
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Ability to learn new technology, repair and service procedures and specifications
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Ability to operate electronic diagnostic equipment
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High School Diploma or GED (required)
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ASE Certification/Technical degree (preferred)
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One year in a service department
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Valid driver’s license and clean driving record
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