DESKTOP SPECIALIST I - INFORMATION SERVICES & TECH
Full Time
Fayetteville, NC
Posted
Job description
Work Type: FULL TIME
Work Schedule: EVENINGS/DAYS
Location: CAPE FEAR VALLEY MEDICAL CENTER
Position Summary:
The principle function of a Desktop Specialist I is to provide exceptional desk side support to CFVHS physicians personnel and guests who utilize a computer in the performance of their duties. These services include but are not limited to issues related to information technology and may include duties in one or more of the technical areas specified hardware, software, network, and support services for departments throughout the hospital system. All Support Services staff promotes a positive and professional image of the Information Service & Technology Department and of Cape Fear Valley Health System.
Knowledge, Skills, and Abilities:
One year of related experience. Comptia A+ certification preferred. Must be proficient and knowledgeable in Windows Operating System. Must demonstrate the ability to troubleshoot hardware and software related issues. Network/infrastructure knowledge preferred. Good working knowledge of computer software, hardware and networks. Ability to work under time pressures while maintaining a customer service attitude. Self-motivated with attention to detail. Organizes workload, sets priorities and works within deadlines. Effective oral communication, writing skills and interpersonal skills. Ability to work independently and in a team environment. Demonstrated ability to effectively communicate over the phone. Must be able to work a flexible schedule. Must possess a valid North Carolina driver’s license.
Required Education, Licenses, and Certifications:
- Associate's Degree
Computer Science, Information Systems or related field.
Preferred Education, Licenses, and Certifications:
Other Information:
Hearing and verbal ability to interact professionally with users, staff, managers and vendors. Visual acuity to deal with monitors and printouts and manual dexterity to use standard keyboards is both required. Ability to respond to remote locations and routinely lift up to 50lbs is required.
About Cape Fear Valley Health System
For exceptional healthcare come to Cape Fear Valley Health - where caring employees provide exceptional healthcare to all our patients. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. To achieve that, our doctors, nurses and staff are committed to excellence in every aspect of the healthcare process. Our values of patient-centeredness, integrity, innovation, teamwork, diversity, and accountability help us create a better experience for every patient, every time. At Cape Fear Valley, our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as several medical offices and specialty clinics spread throughout the Cape Fear region. Since 2017, we have had a graduate medical education program that is home to more than 180 residents and fellows who participate in nine areas of concentration, including Internal medicine, emergency medicine, OB/GYN, general surgery, transitional year, psychiatry, podiatry, cardiology, and child adolescent psychiatry.
Screening Requirements: Drug Screen, Background Check, License and Employment reference verification.
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
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