Job description

Position: D&T Field Support Technician

Location: PA321-Radnor-555 E Lancaster Ave, 19087

Duration: 06 Months Contract to Hire

JOB DESCRIPTION

• Day to day: desktop support, responding to tickets, maintaining office technology, front facing customer service.
• Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
• Provides level I & II end-user support for software and hardware issues. Oversees the daily operations of the local area network. Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
• Troubleshoots Desktop Virus and malware issues Maintains a daily backup of all network files. Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
• Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
• Provides recommendations of program changes to correct software problems.
• Assists in the purchasing of new computer equipment and peripherals for a specified location. Performs software and hardware inventory.
• Basic Administration of Phone and Voicemail systems for site. Performs other duties as assigned.

Job Type: Full-time

Pay: $40.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Desktop support: 4 years (Required)
• Maintaining Corporate office technology: 3 years (Required)

Work Location: In person

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