Job description
Job Summary
Physical Activities Working Conditions Additional Information
This position is responsible for the following:
- All student Billing and Collections activity for the University and will oversee the collection efforts and delinquency controls of the university, ensuring money owed is billed and received correctly and promptly.
- Compliance with all state and federal regulations about student accounts.
- Ensuring all billing and collections benchmarks are met as described in our internal collection procedures.
- Responsible for the execution of the state warrant hold program.
- Management of the collection staff activities and processes.
- Management of executive education including billing, specialized collections, and customer service.
- Oversee the setup of PeopleSoft payment plan and collection modules.
- Participate and present at the various freshman, transfer, and international student orientations.
- This position requires independent thought and decisions, setting up payment arrangements with students, and making determinations of when accounts should be sent to outside collections or to the Office of General Counsel.
Bachelor’s degree and 5 years of related progressive experience.
Preferred Education and Experience
- 10 years of accounting experience
- At least 5 years specifically related to accounts receivable and collection activity.
- 8 years of management experience
- At least 5 years of experience managing an accounts receivable team.
- Familiar with the Fair Debt Collections Act
- Exhibit excellent written and verbal skills.
- Good critical thinking skills and exercise sound judgment
- ACA Certification
- 3 years PeopleSoft Campus Solutions Student Financials experience.
The Director of Student Accounts is a member of the Student Financial Services leadership team and a direct report of the Senior Director of Financial Services. This position is in charge of all the billing and collections for tuition and fees for the university. The Director will supervise employees and make decisions regarding the collection of student debts, which is essential to reduce risk, increase cash flows, and reduce delinquency.
- Oversee the entire student billing and collections process, which includes planning all of the billing cycles, payment deadline reminders, student registration cancellation process, and collection activity process.
- Manage collection agencies, performing agency audits to ensure our collection agency partners are compliant with all federal regulations such as the Fair Debt Collection Practices Act. This also includes the reconciliation of the collection agency receivables.
- Perform due diligence audits of student accounts to ensure all student accounts have gone through all of the billing and internal collections processes prior to being sent to an outside collection agency.
- Train and manage a team of six employees, as well as cross-training other Bursar Office personnel in the proper collection techniques and management of student receivables.
- Oversee and approve the placement of student accounts placed with the Office of General Counsel and the State Warrant Hold program.
- Oversee the management of all student bankruptcy accounts, ensuring compliance with bankruptcy law.
- Oversee the reconciliation of all Perkins and collection liabilities balance sheet accounts, ensuring the Campus Solutions and Finance Management System balances are in sync and research any reconciling items.
- Responsible for troubleshooting any system issues as it pertains to the billing and collection modules in PeopleSoft, working with the developers to resolve any and all issues.
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What we have to Offer:
UT Dallas is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusiveness. We offer an employee-friendly work environment with a comprehensive benefit package including:
UT Dallas is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusiveness. We offer an employee-friendly work environment with a comprehensive benefit package including:
- Competitive Salary
- Tuition Benefits
- Medical insurance – including 100% paid employee medical coverage for full-time employees
- Dental Insurance
- Vision Insurance
- Long and short-term disability
- Retirement Plan Options
- Paid time off
- Paid Holidays
About UT Dallas
The University of Texas at Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A diversity of people, ideas, and perspectives is crucial to our vision and mission. A charter member of SEA (STEMM Equity Achievement) Change, UT Dallas is a place where members of the community are welcomed, treated fairly, and encouraged to their pursuit of excellence.
OBF
Diversity Statement
The Office of Budget & Finance (OBF) is committed to providing a working environment that is welcoming, respectful, and inclusive of all members of the global community. A diversity of people, ideas, and perspectives is crucial to our vision and mission. Our division is a place where employees from all backgrounds are embraced and encouraged in their pursuit of excellence.
Remote Work
FOR TEXAS RESIDENTS – Hybrid remote work environment is available and a UT Dallas Remote Work Agreement is required upon employment. Use of personal computers and other standard office equipment may be required. Must be located within the State of Texas and have the ability to be on campus with 24 hours of notice.
Priority will be given to internal applicants.
Work in a place where your team values you. Join our team today!
Special Instructions Summary Important Message
FOR TEXAS RESIDENTS – Hybrid remote work environment is available and a UT Dallas Remote Work Agreement is required upon employment. Use of personal computers and other standard office equipment may be required. Must be located within the State of Texas and have the ability to be on campus with 24 hours of notice.
Priority will be given to internal applicants.
Work in a place where your team values you. Join our team today!
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
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