Position: Director of Operations

Clinic Name: Rebound Physical Therapy

Location: Bend, Oregon

Employment Type: Full-Time

Company Perk: 401(k) Matching

Job Overview :

Employee Perks:

• 
  Strong compensation
• Excellent benefits package including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

• Implements operational/financial strategies to maximize collections and reduce costs.
• Provides oversight of the revenue cycle from charge entry to collections.
• Provides daily mentorship and direction to billing and operations staff, including identifying issues and managing resolutions as needed.
• Analyzes the company’s fee schedules to ensure appropriate billing for services rendered.
• Negotiates managed care contracts to secure the best rates.

• Develops and maintains policies/controls to ensure the integrity and security of company funds throughout all work processes.
• Consistently reviews and manages financial statements and budgets
• Provides financial analysis and recommends operational efficiencies.

• Oversees the maintenance and development of information systems to provide effective, secure, and optimum intra-company communication and communication with patients, doctors, insurance providers, and others.
• Ensures system compliance with HIPAA and all security procedures.
• Oversees computer programs to streamline business operations, including scheduling, billing/collections, and EMR software programs.
• Insurance Relations:
• Manages excellent relations with insurance providers to maximize reimbursement and minimize payment cycles.
• Maintains strong provider relations, enabling the company to provide our patients with the best customer service and information.
• Oversees credentialing compliance process to ensure therapists are licensed and credentialed with insurance companies.
• Manages successful contract negotiations.

• Establish processes, procedures, and training to ensure front office employees are equipped to provide the best patient experience available.
• Oversees orderly operation for front-end operations staff in multiple clinic locations to ensure customer service and duties that affect collections are being adhered to (collecting co-payments, scheduling management, and vacancy rate management)
• Synthesizes operational efficiencies and proposes opportunities for improvement.
• Maintains current knowledge of changing laws that impact the physical therapy industry. Upholds lawful and ethical standards in the business operation.
• Active Leader within the practice and the communities. Serves by promoting the culture and values of the company.

Who We Are:

Rebound Physical Therapy is a leading physical therapy provider throughout Central Oregon, specializing in sports medicine, rehabilitation, spinal care, women’s health, aquatic therapy, vestibular therapy, and more! We are committed to providing the highest quality care in a positive environment.

Preference will be given to applicants holding a bachelor’s degree in pre-physical therapy coursework and a desire to pursue a career in physical therapy.

Interested applicants may submit their resumes and cover letter on our website at: http://www.reboundoregon.com.

COVID-19 considerations:

All staff and patients must follow CDC COVID guidelines for healthcare facilities. Masks are strictly required for everyone while in the clinic. As a health care facility, we are subject to the Oregon Health Authority Administrative Order PH 42-2021 (COVID-19 Vaccination Requirement), effective September 1, 2021, mandating complete vaccination or a valid exemption due to a medical condition or a sincerely held religious belief. Any offer of employment for this position will be conditioned upon proof of the same.