Job description

Job description

Job Title: Director of Operations

Duration: Permanent

What are the 3-4 non-negotiable requirements of this position?
5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plus. Bachelor’s degree, Master's Degree strongly preferred Strong leadership acumen; successful team management and development Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments Demonstrated strong analytical, quantitative and logical thinking skills Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required Available for moderate travel. Full vaccination against COVID-19 or a medical/religious exemption is required

What are the nice-to-have skills?
Healthcare industry background is a plus Masters degree is strongly preferred

Describe how this position fits in your organization.
This position will be based in Michigan or Indiana. As the Regional Operations Director, you are responsible for a portfolio of 20 hospital based acute dialysis programs, ~150 teammates and 12 direct reports and a P&L of ~45M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned facilities to ensure safe, efficient, therapeutic and ethical patient care. This position reports into a Division Vice President.

What is exciting about this opportunity? Please include team and company culture.
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance and more

Job description

The Role You'd Play as a Director of Operations for the hospital services program based in Michigan or Indiana.
DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. This position will be based in Michigan or Indiana. As the Regional Operations Director, you are responsible for a portfolio of 20 hospital based acute dialysis programs, ~150 teammates and 12 direct reports and a P&L of ~45M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned facilities to ensure safe, efficient, therapeutic and ethical patient care.

Required Qualifications to be a successful Director of Operations:

• 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plus.
• Bachelor’s degree, Master's Degree strongly preferred
• Strong leadership acumen; successful team management and development
• Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
• Demonstrated strong analytical, quantitative and logical thinking skills
• Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required
• Available for moderate travel.
• Full vaccination against COVID-19 or a medical/religious exemption is required

Some details about this position:

• Complete accountability for your P&L ~45M. Manage financial and revenue growth, labor management, contract management and capital expenses.
• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
• Work directly with hospital services administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
• Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off,
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Interested Candidates can contact directly via Email/Call/Text on -

• (E) : ragini @ plaxonic . com
• (C) : (727) 241-5720

Regards.
Ragini Mishra
(Recruiter)

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Ability to commute/relocate:

• Detroit, MI 48219: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever worked in the Healthcare industry? How many years? (preferred, not required)
• Would you mind sharing a high level overview of your career? Specifically book of business you’ve led, P&L, number of sites, size of teams, scope of role, etc.
• Can you provide an example of something you have done that impacts the engagement and retention of your team?
• Can you share how success of your business has been measured in your past/current role?
• Are you involved in strategic planning and the growth of your business? If so, can you share specifically what that looks like?

Education:

• High school or equivalent (Preferred)

Experience:

• Leadership in operations: 1 year (Preferred)

Work Location: Hybrid remote in Detroit, MI 48219

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