Job description

A job vacancy exists for a Director of Retail for the eastern side of our service area. This position is FULL-TIME with benefits and can work out of any of our locations in the eastern district which includes the Dubuque, Dyersville, Maquoketa, Decorah, and Independence stores. Qualifications: High school diploma, or equivalent, AND a minimum of 5 years’ military, retail, restaurant, or other similar industry management experience. Effective written and verbal communication skills; Ability to make business and social contacts; Computer proficiency; Ability to handle and maintain confidential information; Ability to effectively manage activities in geographically dispersed locations; Possess a positive attitude and infect others with similar enthusiasm; Loyalty to the agency, its mission and policies; Reliable transportation, valid driver’s license and automobile insurance; Ability to use good judgment, discretion, and initiative.

Position duties/responsibilities: Direct supervision of Store Managers, and New Goods Coordinator, and indirect supervision of Assistant Managers, Team Leads, Sales Associates, and Utility Workers; supervise and motivate store management to ensure production guidelines are consistently being accomplished, and to be capable of producing by example as well; provide ongoing coaching and development to all levels of staff; continuously develop store management to better perform their duties; recruit, interview, and hire store management staff and retail staff in order to keep multiple locations productively and efficiently staffed at all times; demonstrates leadership by holding all team members accountable for established best practices and standard operating procedures; evaluates regional store performance and makes recommendations to the Officer of Donated Goods Retail; ensures regional equity and compliance with all federal, state and local regulations; safety, security, and quality standards/codes, and agency policy. Assists team members in understanding and complying with CARF standards; Regionally monitors the quality and quantity of merchandise and that production output is adequate to meet sales goals regionally monitors the quality and quantity of merchandise and that production output is adequate to meet sales goals; works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda; is available during nontraditional hours including weekend and evening periods; serves as an emergency contact for agency locations in need of support outside regular business hours; and Examines and analyzes expenses, production, and sales to achieve maximum E/R based on strategic goals and operating plans. This includes maintaining sales, donations, and production benchmarks. Makes recommendations to the Office of Donated Goods Retail to increase efficiency, increase revenue, and lower expense. This is by no means an exhaustive list of the duties/responsibilities for the Director of Retail position.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Do you have reliable transportation?

Experience:

• Retail Supervisory: 5 years (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

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