SUMMARY

The Structured Data Director will be responsible for supporting and growing Redgrave LLP’s competitive position in the eDiscovery, information governance and data privacy services markets.

ESSENTIAL DUTIES, TASKS, AND RESPONSIBILITIES

• Communicate and maintain trusted relationships with Firm team members, clients, business partners, and vendors

• Manage client relationships, including the identification of key issues, review of technical issues, development of strategies and analysis, and presentation of alternatives and solutions to the client at the highest executive levels; initiate and structure ongoing relationship and follow up on implementation activities

• Lead the technical (non-legal) aspect of engagements, identifying needs for technical input and provide quality analysis and recommendation of strategies related to the range of elements appropriate to the client situation
• Delegate responsibilities and supervise the work of non-lawyers, providing guidance and motivation to drive maximum performance
• Ensure that all delegated work is performed consistent with all professional and ethical requirements imposed by rule of law and the Firm
• Perform an active quality assurance role to ensure high quality work delivered on time and within scope and budget

• Actively contribute to the development of the Firm and its brand

• Identify and direct business development initiatives and opportunities that result in business generation, including support for request for proposals (“RFP”)
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities

• Successfully develop and maintain superior client relationships through direct and indirect marketing efforts (e.g., articles, speeches, other PR, webinars, conferences, etc.)
• Responsive to client services in a timely manner
• Assist with recruiting, hiring, onboarding, and training Firm team members
• Actively influence the growth and development of Firm team members; act as mentor

• Work with Firm team members to develop objective performance measurements across the Firm, to ensure consistent, high-quality evaluations and goal setting for all employees
• Perform other duties as assigned

SKILLS, KNOWLEDGE, AND ABILITIES

• Proven technical, client management, project plan design, facilitation, and project leadership skills
• Experience in a legal context (information governance or litigation/eDiscovery) with collaboration tools such as Slack
• Experience with enterprise database applications widely used by large businesses, e.g. SalesForce, PeopleSoft, WorkDay, Jira, Confluence
• Experience with investigating and developing facts regarding unfamiliar systems and platforms to help in understanding how the system works, what it contains, and how to effectuate preservation, identification, and collection of data
• Experience with database data analysis focusing on:
  • Working with lawyers in a legal context to manage the restoration of data from databases and analyze data extractions
  • Understanding of and ability to interpret and perform quality-control (QC) checks of existing Structured Query Language (SQL) database queries used to export data from databases for litigation
  • QC data extracts to help ensure, for example, that there is no inadvertent changing of data types/content or truncating of text
  • Creating reports of data from database exports
  • Leveraging database dictionaries, entity relationship diagrams, and or database objects reports (showing tables, fields, row counts) to help locate data for evaluation and possible extraction
• Experience with evaluating the sufficiency of database migrations, and migrations from archiving solutions to other platforms (e.g. from an email journal archive to M365) from a preservation and legal defensibility perspective
• Experience with evaluating and guiding the extraction and archiving of data from application databases into unstructured (e.g., export to CSV files) and structured archiving systems in order to help ensure sufficient preservation and future identification and retrieval
• Experience with investigating data loss, determining root cause(s), and developing the technical facts and supporting evidence surrounding same

Other experience includes the following:

• A broad range of experience in business operations
• Solid understanding of management best practices
• Excellent organizational and leadership skills
• Excellent written and oral communication skills
• Excellent interpersonal skills and the ability to work with all levels of management, Firm team members, clients, and business partners
• Excellent presentation skills
• Outstanding analytical and problem-solving abilities
• Ability to function in a high-energy, fast-paced environment
• Ability to maintain an atmosphere where team spirit thrives on cooperation, trust, and empowerment
• Must be technology-adept and have excellent computer skills with Microsoft Office

QUALIFICATIONS

• Minimum of ten (10) years of experience in eDiscovery and information governance within a law firm, consulting advisory firm, or corporate management function
• Bachelor’s degree in business or related field; Masters or other advanced degree preferred
• Experience managing staff and remote teams
• Experience managing multiple, complex initiatives
• Ability to travel up to 35% percent of the time
• Ability to travel internationally

PHYSICAL REQUIREMENTS

• Occasionally lifts objects weighing up to 10 pounds
• Frequently reaches and grasps with arms and hands; occasionally stoops and bends; must have manual dexterity
• Ability to closely examine and inspect materials
• Ability to identify and distinguish colors
• Ability to travel as needed
• Frequently uses a keyboard to enter or transform words or data
• Work is performed in a normal office environment where there are few physical discomforts due to dust, dirt, noise, and the like

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; however, it should not be construed as an exhaustive statement. Unless they begin with the word “may,” the essential duties, tasks, and responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

Redgrave LLP is an Equal Opportunity Employer.