Dispatcher

Full Time
Charlotte, NC 28208
Posted
Job description

DH Pace Company, Inc., aspires to hire a Dispatcher in our Charlotte, NC office! The Dispatcher will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you have strong administrative and customer service skills, please apply!

Job Responsibilities:

  • Assist with employee/job scheduling and provide assistance with technical/mechanical troubleshooting/problem solving
  • Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling
  • Working with service quotes

Job Requirements:

  • Proven ability to implement process improvements
  • Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
  • Ability to effectively communicate with the customer and represent the company in a professional manner.
  • Other duties as assigned

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

Our benefit offerings include:

  • Competitive compensation
  • Medical, dental, and vision options
  • 401k retirement plan + match
  • Company paid life insurance
  • Paid time off plan
  • and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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