Job description
As a Dispensary Retail Associate for our Somerville location, you'll have the opportunity to learn and engage with the entire workflow of the dispensary on a daily basis. Our team works together, with everyone learning all positions, to create a versatile, flexible workforce that can adapt to any situation. This unique approach creates a team-oriented atmosphere that goes beyond the typical retail experience.
Reporting to the Somerville retail leadership team, you'll provide personalized and compassionate service to our adult use customers by leveraging your extensive cannabis knowledge and state regulations to guide appropriate product selection. You'll also support our fulfillment operations to ensure dispensary efficiency and comply with company policies and state regulations. We're looking for someone who is passionate about cannabis products, possesses strong customer service and consultancy skills, and thrives in a fast-paced retail environment.
Key Responsibilities
- Greet and assist adult use customers with product selection, answering any questions they may have about strains, cannabinoids, terpenes, dosage, and consumption methods
- Offer tailored product recommendations for adult use customers based on their buying behavior and preferences to drive brand satisfaction and meet sales metrics
- Ensures all customer complaints and concerns are resolved quickly and professionally or escalated to a Manager on Duty, when necessary
- Accurately process and dispense products to customers utilizing point of sale (POS) system and inventory tracking systems in compliance with company policies and state regulations
- Partner with retail leadership to ensure product menu and website reflects accurate testing and pricing information as well as report any sales audit discrepancies
- Assist with inventory operations including cannabis product labeling, restocking, receiving, and sending shipments to and from dispensary in accordance with state regulations
- Ensure compliance with state regulations and company policies, including checking identification and verifying customers’ eligibility for adult use cannabis products
- Accurately process transactions through the point of sale (POS) system and necessary state portals, maintaining cash handling accuracy, and following all cash handling procedures
- Adapts to sales volume changes by engaging in continuous learning and sanitization or cleaning of the dispensary, when not prioritizing customer transactions
- Attend and participate in training sessions and staff meetings to stay informed about new products, promotions, programs, SOPs, and company policies as well as expand their knowledge through cannabis education
- Actively contribute to a positive team environment by communicating effectively with co-workers and management and assisting with other department operations including dispensary opening and closing as needed
Skills, Knowledge and Expertise
Preferred Qualifications:
- Prior cannabis industry experience
- Prior POS system experience
- Strong attention to detail
- Excellent customer service and communication skills
Required Qualifications:
- Open availability required for scheduling
- Must be at least 21 years of age and be legally eligible to work in the United States
- Must pass a comprehensive background check annually to ensure compliance within Cannabis Control Commission and Revolutionary Clinics set regulations
- 1+ years of retail experience
- Must have experience with MS Office suite applications including Teams
High School Diploma or GED required
Environmental Factors
Employees may be required to bend, squat, kneel, crouch, climb, crawl, complete repetitive hand movements, and/or walk intermittently throughout the day. Employees may also be exposed to company approved chemicals for sanitation and production purposes. Team members will also be exposed to cannabis and cannabis products while onsite.
All submitted resumes will be reviewed by our Talent Management Department. We will contact you if we determine you to be qualified for the available position. If we find that we do not have a position available that suits your experience and qualifications, we will retain your information for one year and contact you if an appropriate position becomes available. Thank you for your interest in Revolutionary Clinics.
Revolutionary Clinics is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, sexual orientation, age, physical or mental disability, veteran status, or any other protected classification under the law. We are committed to equal employment opportunity in all aspects of employment, including, but not limited to, hiring, promotion, salary, benefits, and other terms and conditions of employment and discharge.
Revolutionary Clinics will make reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in an undue hardship. This policy governs all aspects of employment, including, but not limited to, selection, job assignment, compensation, discipline, termination, and access to benefits and training.
About Revolutionary Clinics
Revolutionary Clinics is harnessing the positive power of the emerging cannabis industry to raise the standard for alternative care and generate economic opportunity across Massachusetts.
At its three registered marijuana dispensaries in Cambridge and Somerville, Revolutionary Clinics provides the highest quality medical marijuana products and the very best in-patient care and was named the best medical dispensary in the state by its peers in 2019. Its state-of-the-art cultivation facility in Fitchburg, Massachusetts is one of the largest in the state and supplies over 120 retail establishments with sought-after products and flower.
Revolutionary Clinics employs more than 360 colleagues across its manufacturing and retail operations and generated hundreds of thousands of dollars in tax revenue for Massachusetts’ communities.
Through its corporate social responsibility program, Cannabis with a Conscience, Revolutionary Clinics joins with a range of partners in supporting healthy lives and vulnerable populations, advancing community revitalization efforts through philanthropy and public-private partnerships, and promoting diversity within the cannabis industry.
At its three registered marijuana dispensaries in Cambridge and Somerville, Revolutionary Clinics provides the highest quality medical marijuana products and the very best in-patient care and was named the best medical dispensary in the state by its peers in 2019. Its state-of-the-art cultivation facility in Fitchburg, Massachusetts is one of the largest in the state and supplies over 120 retail establishments with sought-after products and flower.
Revolutionary Clinics employs more than 360 colleagues across its manufacturing and retail operations and generated hundreds of thousands of dollars in tax revenue for Massachusetts’ communities.
Through its corporate social responsibility program, Cannabis with a Conscience, Revolutionary Clinics joins with a range of partners in supporting healthy lives and vulnerable populations, advancing community revitalization efforts through philanthropy and public-private partnerships, and promoting diversity within the cannabis industry.
Application Deadline
June 02, 2023
Department
Retail
Employment Type
Part Time
Location
Somerville
Workplace type
Onsite
Compensation
$19.23 / hour
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