District Operations Assistant
Job description
Pizza Wholesale of Lexington, Inc. (PWL), established in 1976 and a founding distributor of Hunt Brothers Pizza (www.pwlhbp.com), is a privately held, family owned and operated direct store distribution business. Pizza Wholesale of Lexington, Inc. develops Hunt Brothers Pizza across 19 states through our 3500 Valued Customer Partners and growing. Our purpose is to create opportunities for families through love and pizza" through 200 team members, customer development and community outreach. With more than 9,000 locations in 30 states, Hunt Brothers Pizza is the nation's largest brand of made-to-order pizza in the convenience store industry.
Position Summary: This position includes a broad range of responsibilities that support a district /regions daily warehouse, logistics, customer service, and equipment installation on an as needed basis. It offers key support for the area which allows other team members to maximize their customer facing responsibilities. A general understanding of basic warehouse processes, the ability to assemble prefabricated counters and move commercial food service equipment along with internal and external customer service is required. The ability to obtain a DOT medical card with one year minimum certification and operate a commercial motor vehicle is required for this position.
Responsibilities and Duties:
- Maintains cleanliness of warehouse and warehouse grounds
- Pulls and assembles small wares packages as needed for Team Members and customers
- Stages product for loading based on need and schedule
- Receives & verifies all products coming into the warehouse against Bill of Lading
- Inspects trucks upon delivery to ensure product is received at appropriate temperatures and is in acceptable condition
- Rotates all products in freezer and other storage areas (FIFO)
- Orders warehouse supplies through Central Purchasing including but not limited to cleaning supplies, toilet paper, paper towels etc.
- Ensures inventory counts and accuracy daily
- Receives equipment and ensures condition
- First point of contact for power failures or alarms at the warehouse
- Schedules service for anything related to issues that may occur in the warehouse in coordination with the Paris support team
- Ensures proper upkeep and maintenance of warehouse, items inside warehouse and warehouse grounds
- The ability to stay overnight as needed
- Assists with various duties related to the maintenance of all company vehicles and equipment
- Transport vehicles to and from repair facilities as needed
- Assist team members with the defrosting of trucks as needed
- Maintain and ensure proper use of all warehouse equipment
- Oversees grounds upkeep in conjunction with the Paris support team
- Performs district/regional support activities including but not limited to the following items:
- Assist with transferring equipment and product from District to District as necessary.
- Assists with product hot-shots when needed.
- Responsible for installing equipment and marketing at new locations
- Removing all packaging and trash
- Completing warranty information
- Ensure all equipment is working properly
- Testing ovens by baking pizzas
- Insure vcp is 100% ready for operations day
- Deliver equipment as necessary to new and existing vcps
- Inventory tools at completion of installation
- Deliver and prepare all smallwares for operations day
- Route support as needed
Typical Knowledge and Skills:
- Exceptional problem solving and analytical skills
- Creative thinking and constant desire to make processes better
- Ability to juggle multiple projects simultaneously
- Attention to detail
- Strong organizational skills with the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail.
- Ability to achieve high performance goals and meet deadlines.
- Excellent verbal and written communication skills
- Teamwork oriented
- Ability to build relationships with fellow team members, customers, vendors, and cross-brand team members.
- Highly resourceful with the ability to be effective independently, with little direction as well as comfortable with daily unscheduled demands as needed.
- Proven ability to sense needs in a proactive manner.
Supervision: Works under the supervision of the District Manager
Minimum Requirements:
- Legal Age: 21 years old
- Education or Equivalent Experience: High School Diploma or equivalent
- Function Specific Experience: 3+ years experience
- Certification/License Requirements: Valid Drivers License
- DOT Medical Card: with minimum one-year requirement
- Technology Requirements:
- Proficient to advanced experience with Microsoft Office Products such as Excel, Word, and Powerpoint.
- Travel: Up to 20% with some overnight
Working Conditions: Describe the physical environment in which the job works and any special physical qualifications required (safety hazards, visual/hearing acuity or unusual conditions).
- Work is performed in area that is adequately lighted and ventilated.
- Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
- While performing the duties of this position, the team member is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
Physical Demands:
- Must be able to lift, bend and/or stoop up to 90% of daily work hours
- Must be able to lift up to 75 lbs.
- Must be able to operate and electric power jack and/or pallet stacker
- Must be able to step up into and off of the back of a truck, 3 feet from the ground, repeatedly throughout the day
- Must be able to deliver product by hand truck; product load can weigh up to 500 lbs/
Policy and Procedure Compliance:
- Comply with all policies and procedures, according to all written and verbal management team directives, including, but not limited to:
- Team Member Handbook
- Inventory Control Procedures
Personal Appearance:
- Maintain the highest standards of personal grooming and dress for work in a manner that:
- Reflects an image of professionalism, our concern for quality products and outstanding service
- Enables interaction with customers, consumers, and fellow team members
- Slacks, skirts, or blouses should be freshly pressed with creases.
- Clothing must not have tears or holes.
- Appropriate shoes should be clean and shined.
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