Job description

Landscape Concepts Management

Since 1981, Landscape Concepts Management is an example of dynamic business growth and dedicated service. Landscape Concepts Management has grown from a small local landscaping business into one of the largest and most diversified commercial landscaping companies in the Midwest, with hundreds of employees and annual revenues in the tens of millions.

Our unrivaled passion for details and exceeding client expectations attracts the best around. We collaborate as a team to make the most meaningful impact with everything we do, in the most memorable ways. We don’t see this impact as a singular enterprise. We see it as the result of the efforts of a fabulous group of people working together with the drive needed to succeed. If you are interested in becoming inspired by hard work and fine details, you have found the right place.

Position Summary - Summary Description
This position is a member on the Administration Team and is responsible for a variety of daily, weekly, and monthly clerical duties, including but not limited data entry, copying, answering all incoming phone calls. This position works closely with management and Administrators to meet the needs of the company and branch administrative functions.

Reporting
This role will report with the local Human Resources Generalist and the Production Controller.

Location
This position is based in Grayslake, Illinois.

Position Responsibilities
Among other projects as assigned, this position will be responsible for the following:

Customer Service & General Office:

• Provide excellent customer service, and project professionalism and courtesy to all internal and external customers.
• Assist all visitors at the front desk.

• Assist in maintaining the office supplies and copier/printer.
• Answer phones and direct to appropriate LCM team member
• Distribute mail
• Coordinating postage and FedEx – sending and receiving from the remote branches, keeping postage machine updated with postage and rate changes, etc.
• Complete all other duties as assigned by Management.
• Work independently and as an effective team member to consistently produce high quality work by understanding requirements and company procedures.

HR Functions:

• Provides clerical support to the HR Generalist
• Assists employees in obtaining new uniforms, PPE, office supplies and logging training.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Assist as needed to schedule interviews.
• Answers frequently asked questions from applicants and employees relative to standard hiring processes, etc; refers more complex questions to appropriate HR Generalist.
• Maintains the integrity and confidentiality of human resource files and records.
• Assists with planning special events such as benefits enrollment, organization-wide meetings, employee recognition events and holiday parties.
• Assure all applicable forms are completed and turned in to the appropriate department/person.
• Performs other duties as assigned.

Accounting Functions:

• Mail out invoices.
• Take credit card payments.
• Depositing of checks received.
• Cash application to Aspire

• Process Aspire billing (future)
• Coordinate AR – follow up with branches (future)

Job Standards:
Any combination of education and experience providing the required skill and knowledge are qualifying. Typical qualifications would be equivalent to:

Education/Experience:
High School Diploma or equivalent require; Associate degree or Administrative certificate is preferred.

Two years of consecutive experience in a similar clerical or administrative assistant position.

Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Exceptional attention to detail, time management, organizational and follow-up skills, to assure all responsibilities are consistently and efficiently met in a timely manner.

Demonstrated ability to manage daily duties with limited supervision and direction.

Ability to problem solve, make sound decisions on routine matters, and seek guidance from supervisor when needed.

Driven to meet goals of position, team, and company, by working independently and as an effective team member.

Excellent communication, customer service, and ability to project professionalism and courtesy even in difficult situations. Ability to communicate with guest and employees in both English and Spanish is preferred.

Results-oriented with proven ability to follow through while handling multiple and competing priorities.

This individual must commit to confidentiality and create an environment of trust for management and employees.

Excellent attendance, punctuality, reliability and flexible enough to work varying hours to meet the needs of the company.

Other Requirements

• Fully bilingual (English and Spanish) is a preferred.
• Occasional local travel to other company offices may be necessary.
• Overnight travel will be rare.

Note: This job description covers major areas of responsibilities but is not comprehensive. This person will be expected to willingly accept other responsibilities and duties as assigned. HeartLand reserves the right to revise this job description at any time.

Job Type: Full-time

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