Job description
DME COORDINATOR - FULL-TIME
M-F with 1 mandatory Saturday a month. 40 hours. Will close one day a week.
Position Summary:
DME Coordinators are responsible for the patient fitting and education of all durable medical equipment as prescribed by the physician; both in the clinic and in the surgery center. Coordinates and advises on all aspects of the DME program, including insurance and billing. Acts as a liaison between the DME department and physician teams. Acts as a supportive role in clinic with daily duties.
Position Responsibilities/Standards:
- Fit patients with prescribed orthosis. This includes patient evaluation, modification and fitting, training the patient on fit and function, as well as answer any questions.
- Accurately input patient information into EHR and ensure correct durable medical equipment is dispensed within the Breg Vision system.
- Coordinates with the pre-cert department to obtain all necessary authorizations as required by Medicare, Medicaid, Worker’s Compensation, or private insurance in order to fit and bill for each orthosis.
- Assist Director of DME with daily office operations: including (but not limited to) maintaining Special Order Binder, patient messages, stocking and organizing product in the office.
- Review and monitor inventory levels for durable medical equipment items unique to office at least two- three times weekly and provide order quantities needed to DME office lead. Assist with inventory counts as instructed by Director of DME.
- Act as the liaison between DME office and physicians on all matters involving communications, paperwork, necessary patient information, etc.
- Attend all staff meetings and training.
- Any and all other duties required for the DME department to be successful with both the practice and patients.
- Provide support to clinic staff by helping with overall flow of clinic (ie: cleaning exam rooms, rooming patients, injections, etc.)
Education/Experience Required:
- Basic computer skills including Microsoft Word and Microsoft Excel.
- Must be able to interface and work well with patients and co-workers with varying personalities and temperaments.
- Provide positive customer service.
- Basic anatomy knowledge preferred.
- Ability to multi-task
Physical Requirements:
- Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.
- Must be able to climb, pull, push, squat and/or kneel.
- Ability to demonstrate exercises properly without limitations.
- Maximum unassisted lift = 50 lbs.
- Average lift 25-50 lbs.
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