Job description

*This is a 6-month, remote, 40-hours-per-week, contract position*

The Document Controller will manage the process to develop the company's Quality Management System (QMS). The incumbent will oversee the process of updating and creating our QMS, including the drafting, formatting, management, and storage of our company's QMS documents. The incumbent will be required to review, process (including editing and formatting), and file documentation. The position will routinely engage with Functional Leads, Heads of Departments and Senior Executives throughout the QMS development process. This role reports directly to the Sr. Vice President of Operations.

Key Responsibilities:

• Coordinates the development of our QMS to be an ISO compliant system.
• Develops and implements our document control system.
• Assures documentation is systematically managed and aligned within the organization's systems and processes.
• Reviews, formats, and revises/edits organizational business policies to achieve compliance with records information management policies, goals, objectives, and standardization.
• Handling intake, scanning, verification, and storing documents.
• Filing and archiving relevant documentation.
• Designing templates for documents, file types, and document databases.
• Checking and editing documents for accuracy and compliance.
• Checking and editing documents to ensure that they link together.
• Controlling the flow of documents in and out of the department.
• Reporting errors or developments regarding document storage.
• Updating and maintaining document management systems and physical records.
• Maintaining the security of confidential documents.
• Collects and submits QMS development task tracker on a weekly basis and issues a report to Executive Management.
• Participates in other activities, as deemed appropriate.

Required Skills and Knowledge

• Efficient and well-organized, and able to prioritize and work under pressure in a fast-paced high volume workload environment.
• Ability to interact and collaborate with various teams of professionals which can be widely spread geographically across the globe.
• Results driven and self-motivated.
• Persuasive, articulate and able to work with and influence people at all levels.
• Excellent communication and presentation skills and ability to establish and develop relationships with internal clients.

Required Work Experience

• Ability to understand and interpret federal regulations and company operating procedures as they apply.
• Must be able to prioritize and multi-task with minimal supervision
• Proficient project management skills.
• Strong oral and written communication skills.
• Strong interpersonal, leadership, analytical and problem-solving skills.
• Ability to communicate effectively internally and externally.
• Preferred - Experience in developing and managing Quality Management Systems in compliance with ISO 9001 and ISO 27001.
• Preferred - Experience in ISO audit, process analysis, process mapping, document management and record keeping.

Required Qualifications

• A bachelor's degree in business administration, library management, or record management.
• 5 years experience in document management, archive management, or records management.
• Knowledge of document management systems like Sharepoint, OnlyOffice, DocuWare Cloud, Rubex.
• Proficiency in document capturing systems like CAPSYS Capture and Xerox DocuShare.
• An excellent grasp of Microsoft Office programs.
• Detail-focused document organizing abilities.
• Familiarity with the relevant regulations regarding document keeping and handling.
• Able to proactively manage database changes using software management systems.
• Time-oriented approach to handling queries and tasks.
• Strong knowledge of PC systems, and MS Office Suite (Word, Excel) required

Travel Requirements

• As required, but can expect up to 5% travel
• Remote work schedule

International SOS Government Services, Inc. requires all prospective employees to be fully vaccinated against COVID- 19, where allowed by law.

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Types: Full-time, Contract

Pay: From $38.00 per hour

Schedule:

• 5x8
• 8 hour shift
• Day shift

Application Question(s):

• Do you have a minimum of 5 years of experience in developing and managing Quality Management Systems in compliance with ISO 9001 in a manufacturing environment?
• Have you ever Implemented safety or environmental management systems (OSHAS 18001, ISO 14001, etc.)?
• * Have you ever coordinated activities to maintain relevant Quality System requirements such as ISO 9001:2015, including preparing for and scheduling annual certification compliance audits?

Education:

• Bachelor's (Preferred)

Experience:

• Document management: 5 years (Required)

Work Location: Remote

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