Job description
Ecommerce Operations Specialist
Responsibilities:
- Receive, review, process, and transmit EDI Documents
- Maintain, follow, and implement customer’s routing requirement
- Work with 3PL’s to prepare & process shipping documents following customer’s requirements: sales orders, vas requirements (i.e., Price tickets), packing lists, BOL, shipping labels.
- Review 3PL Open order reports containing total shipments and open order status
- Serve as the main point of contact for all customer service-related questions for your accounts
- Create shipments in FBA portal
- Run order allocations for Vender Central orders
- ERP product set up
- Execute orders from multiple Ecom platforms (Target, Walmart, Wayfair, Amazon)
- Process dropship orders
Qualifications:
- Previous experience in Ecom operations. (2+ years)
- Strong Microsoft Excel (VLOOKUP), Microsoft Word and Microsoft Outlook skills
- Able to work independently as part of team
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location
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