Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Enterprise Delivery - Engagement Leader

The Salesforce Enterprise Delivery Engagement Lead develops and execute strategies to scale delivery excellence across our growing Salesforce practice. The Enterprise Delivery Engagement Lead impacts the way Salesforce teams at Slalom manage engagements and provide transformational delivery leadership across our global portfolio of clients. Additionally, the Enterprise Delivery Lead plays an important role in creating meaningful work for our consultants.

• Help build a team to influence, enable, and scale our delivery roles and teams across Slalom to ensure consistent and high-quality delivery.
• Lead efforts to bring continuity to our Salesforce engagement management and delivery methodology to all Salesforce practitioners globally.
• Lead the efforts to capture best practices and develop case studies and other core deliverables to build solution offerings.
• Influence the job description, qualifications, and brand of Enterprise Delivery practitioners.
• Engage directly with senior client stakeholders as an Accountable Executive on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risk, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Perform oversight of large-scale, complex software delivery project/program management on client engagements.
• Work with local teams to ensure successful adoption of delivery methodology.
• Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
• Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports.
• Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to perspective clients.
• Serve as a People Manager for people within Salesforce Delivery Excellence capability and provide meaningful mentoring and advising to members of the practice.
• Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
• Support recruitment, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit.
• Promote and influence employee and leader development and create opportunities for career progression.
• 50% target utilization at the designated enterprise client account.
• Travel Requirements: Willingness to travel up to 50%.

Qualifications:

• 15+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects.
• 5+ years of experience leading capabilities and/or groups of (up to) 50+ individuals distributed nationally and/or globally.
• 5+ years of experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds.
• Experience in all phases of product development, software development, and testing lifecycles.
• Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies.
• Experience with recruiting and building out teams; experienced management with a strong history of mentoring others.
• Demonstrated professional growth and the proven ability to work cross-functionally.
• Familiarity with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio.
• Demonstrated track record of writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts.
• Expert business operations experience (e.g., invoicing, SOW, margins, utilization).
• Outstanding verbal and written communication skills to audiences of all levels including client-facing skills.
• Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean.
• Passion for building Salesforce and other software solutions with state-of-the-art technology.
• Embrace challenging situations and enjoy solving complex problems.
• Expert at project delivery, including all aspects of program management and the SDLC.
• Expert communication (verbal and written).
• Excellent mentoring and leadership skills.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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