Job description
Title: Enterprise Systems Monitoring Tech- Hyrbid
Location: Eagan MN
Duration: 1+ year contract
Pay: $30-35 an hour
Shift: Shift will be 11 pm – 7:730 am CT – Days Off - Tuesday / Wednesday.
Hybrid with 2 days off-site
Job Description:
- Monitor day to day operation of large-scale computing infrastructure involving 300+ applications.
- Determine cause of alarm and take appropriate actions including logging alert, create service ticket and notify stakeholders.
- Initiate, maintain, and manage critical incident phone bridges (WebEx, Zoom)
- Act as service incident lead for issues including maintaining incident tickets, notification of executive leadership and follow up on resolution.
Qualifications:
- Bachelor’s Degree in Computer Science or associated discipline
- Familiarity working with enterprise monitoring products
- Working knowledge of IT Service Desk model.
- Experience working in large-scale IT environment.
- Experience in Critical Incident Management, including communication with various levels of executive management (i.e., VP) via phone or email.
Should you be interested, let's discuss this briefly at your earliest convenience and please feel free to contact me at 703-652-6500, my name is Katie, I am available from Mon to Fri at 8a-5p EST.
Who We Are?
Since 2001 InfiCare has been providing contract and direct hire staffing services to its clients across the US.
Click below links to review some of the best workplace awards won by InfiCare:
https://www.greatplacetowork.com/certified-company/7037388
https://www.inc.com/profile/inficare
Job Types: Full-time, Contract
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Eagan, MN 55122: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- enterprise monitoring products: 1 year (Required)
- IT Service Desk model: 1 year (Required)
- large-scale IT environment: 1 year (Required)
- Critical Incident Management: 1 year (Required)
Work Location: In person
Speak with the employer
+91 7036526500
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