Entry Level Customer Service Representative
Job description
About us:
Lightning Spark Market was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth. Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
The best Entry Level Customer Service Representative is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you.
Salary:
$22.50 -$32.00 per hour
Duties and Responsibilities:
Respond to customer calls and emails and answer questions about products and services
Process orders and ensure they are fulfilled
Handle customer complaints or concerns
Log all contacts in our customer database system accurately
Perform general administrative tasks, such and copying and filing
Generate monthly, quarterly, and annual reports for management
Experience and Skills:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Job Benefits:
- Disability Insurance
- Employee Assistance Program
- Employee Discount
- Flexible Schedule
From: The Hive Station
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