The Heavy Equipment Mechanic position is to support Newman Tractor’s service department in providing excellent customer service in a timely fashion. This position is fast paced and highly detailed. We are looking for an enthusiastic individual who is self-driven, organized, detail-orientated, and an effective communicator. Individuals interested in this position should possess a professional communication style and have a desire to work collaboratively in a shop/warehouse environment with all team members.

• Accepts assigned work orders from Service Manager in order to begin diagnosing and planning work required to repair the units. This includes but is not limited to electrical, hydraulic, undercarriage, and mechanical repairs.
• Perform routine maintenance checks and adjustments including hoses, belts, fluids, and filters.
• Operate equipment as needed to diagnose and repair.
• Make mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed and approved by the Service Manager.
• Responsible for writing complete repair descriptions on work order, including correct model and serial number of equipment and hour meter reading.
• Turns in all paperwork to the Service Manager.
• Create and organize all paperwork generated during the shop repair.
• Perform other duties assigned by management.
• Make service calls up to a 5-hour one way radius from the Newman Tractor location or whatever management deems necessary to service customers (if applicable overnight accommodations covered by Newman Tractor)

Qualifications

• Experience with online parts and service manuals as well as diagnostic software
• Self-motivated and professional
• Excellent customer service skills/experience
• At least 1 year of mechanical service experience
• Willingness to travel up to 10% of hours worked