Job description
Principle Responsibilities & Position Purpose:Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of the hotel and company. Understands and implements the Pledge (Mission), Values and culture at all time
Pre-Requisites (Requirements):
- 3+ years of experience in a branded, quality hotel preferred
- High School diploma or equivalent of same
- Must display professionalism and have characteristics of honesty and trustworthiness
- Must have excellent attendance and punctuality
- Must have a valid driver's license from the applicable state.
- Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must be able to stand for eight hours, bend, stretch, and reach
- Long hours sometimes required. Work schedule varies and may include occasionally working on
- Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Knowledgeable in:
- Supervising and managing staff techniques
- Entire property, staff, services, hours of operation, type of rooms, and locations.
- Thorough knowledge of materials, supplies, and equipment used in the housekeeping department.
- Safety and security measures. Report or correct any hazardous conditions observed immediately.
- Follow and manage using company procedures and policies
- Must be organized and maintain logs, checklists, inventories as scheduled
- Basic computer experience to pull reports and check inventory
- Management skills: interview, train, coach, motivate, counsel, discipline, and terminated employment
- Keep track of employee time cards and makes sure they are up to date
- Assist with guest issues, being professional and maintaining a hospitable caring attitude.
- Multi task, detail oriented, remain service centric
- Must be able to work alone.
- Comply to all standards.
- Communicate with guests and co-workers in a friendly and helpful professional manner.
- Work as a team member with department heads
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