Job description

Multiple hotels looking for an EXPERIENCED Hotel Front Desk/Night auditor Position, including Weekends and Holidays. Only Faxed or Emailed resumes will be reviewed and considered for interview**** **NO PHONE CALLS please!***HOTEL EXPERIENCE PREFERRED, a PLUS!

*DEPENDABLE and RELIABLE

*Weekends and Holidays a MUST

*Must have EXCELLENT Customer Service

*Manages and resolves guest complaints in a professional and courteous manner

*Must be flexible with Schedule

*Must be available to train immediately

*Cash and credit card handling experience a plus

*Excellent Communication/ Listening Skills/ De-escalation skills

*Detail Oriented and work well under pressure and remain calm

*Must know to follow hotel policies & procedures

*Able to manage Multi phone lines and proper telephone etiquette

*Verifiable Work References

* The ability to work with little or no supervision is required

* Positive and team-oriented

* Passion for guest service

*Email Resume's (Word or PDF files only) **NO PHONE CALLS please!**Only Faxed or Emailed resumes will be reviewed and considered for interview****

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Lathrop, CA 95330: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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